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Shortly after adopting my cat, he got sick and had to go to the vet (we went mmultiple times and had a week of antibiotics before he was totally ok). My vet works directly with Trupanion, so everything got approved before I even left the office and all I paid was the 10% coinsurance. My cat was still on the introductory free trial period. Only a few vet offices are set-up to do that right now, but it made everything really easy for me! Hopefully more vets will do this!

Shortly after adopting my cat, he got sick and had to go to the vet (we went mmultiple times and had a week of antibiotics before he was totally ok). My vet works directly with Trupanion, so everything got approved before I even left the office and all I paid was the 10% coinsurance. My cat was still on the introductory free trial period. Only a few vet offices are set-up to do that right now, but it made everything really easy for me! Hopefully more vets will do this!

I recently submitted another claim against my Wellness Plus Plan and my claim was reimbursed again in full by Embrace. So far so good! Each time I have called Embrace the customer service people are super nice and very helpful. If you can, purchase the Wellness Plus Plan because it does cover a lot of things and to get a $400 allowance for just the annual fee of $299 is well worth it!

I cannot tell you how happy I am with Healthy Paws!! One of the reasons I went with this insurance was the feedback on the great customer service, ease of submitting claims and speed of receiving the reimbursement checks. I am happy to report that they are all true!! The support and turn around time is far better than human insurance :) Keep up the good work! I have referred many people to Healthy Paws.

I have never used a pet insurance. My Vet recommended Embrace and another insurance company. I decided on Embrace and I am very disappointed in my claim results. My cat had an accident that caused the following Diagnosis: Fractured left rostral mandible, Luxated tooth, Complicated crown-root fractures on four teeth. Wire splint, surgical extraction of tooth on the four teeth, Gracie had a broken lower left jaw and four broken teeth. I submitted my claim to Embrace. My claim was for $2,430.96 and they only will reimburse me $1934.37. The reason that people get insurance is to help with the cost of vet bills in an emergency. I felt that my total bill should have been covered signed up for Embrace a few months ago. I know being in the insurance business or claims is not an easy job to do especially when you are not give all the information to process when requested. However I just some friendly input, sometimes everyone should check with others to make sure that no one else has been working with the insured already. Since getting the insurance with Embrace I have received 22 emails to date and counting. The last thing someone needs is to be reminded every couple of days that information is needed to process the claims. I was and still am and will always be worried about my little girl Gracie. I had not slept in over 48 hours since she got hurt real bad I did not want anything to happen to her I MISSED WORK UNPAID SINCE MONDAY from her getting hurt.

I have been an Embrace customer for a few years and thankfully have not had any real medical events to deal with but all my claims have been processed with courtesy and in a timely fashion. We feel part of the Embrace family and the communications with the plan feel personal and exhibit interest in my dogs well being , which I consider a plus.I particularly love the wellness benefits- getting paid to keep your pet healthy,now that is a novelty!

Simple and FAST Wellness reimbursement!I mailed the bill from our vet for a vaccine, heartgaurd and frontline to Embrace and I had a check in the mail for the full amount in a week! What an easy system- no fighting with customer service reps, no letters of justification… just the service they promised- delivered immediately. I wish they offered human policies!

Rarely have I dealt with a Company as amazing as Trupanion. My dog Ruby, was diagnosed with Pancreatitis, only 33 days after signing up with Trupanion. She went through numerous tests, biopsies and eventually 2 emergency surgeries to try and save her life. After my $50 deductible was met, they paid out 90% of all costs. They were kind, thoughtful and I was surprised how quickly they paid out my claims.I would never go without insurance for myself, so why wouldn't have it for my baby? Thank you Trulpanion.

Rarely have I dealt with a Company as amazing as Trupanion. My dog Ruby, was diagnosed with Pancreatitis, only 33 days after signing up with Trupanion. She went through numerous tests, biopsies and eventually 2 emergency surgeries to try and save her life. After my $50 deductible was met, they paid out 90% of all costs. They were kind, thoughtful and I was surprised how quickly they paid out my claims.I would never go without insurance for myself, so why wouldn't have it for my baby? Thank you Trulpanion.

A sudden aggressive lymphoma/hypercalcemia took my rescue, Sophie Ann two days before Christmas at the young age of 5. This sweet girl came from known abuse and neglect yet was the most gentle of all the Danes in my life. Knowing I had her covered medically with Embrace softened the blow, made this incredibly difficult time a little more bearable. She had the needed definitive medical testing and then the home supportive care to keep her last days comfortable. ---- I have been "burned" by two past insurance companies, but now feel most reassured having my big dogs on Embrace policies. Thank you, Linda