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Received reimbursement within 10 days after submitting claim. A follow-up email inquiring on her recovery was a nice touch.

I have never had bad experience. Claims are easy and paid in a very timely manner . Pets Best was recommended To me by a friend, and I would highly recommend them to others

Thank you for always taking care of my pup! I appreciate that I don't need to make tough decisions!

I am so glad I got pet insurance through healthy paws. Unfortunately my cat has developed many health conditions. I'm glad I do not have to worry about the financial aspect when taking care of her. They respond very quickly to claims and have always been fair and reasonable. I highly recommend them!

I have been with petinsurance.com for over 20 years, back when it was still titled "Veterinary Pet Insurance" (VPI). We have had nothing but amazing coverage and service from VPI and NationWide for both Labrador Retrievers, the oldest of whom passed in 2014 and had several comorbids associated with her advanced age that were covered under our Policy that I did not expect as part of end-of-life care she'd need. I felt very blessed to have this insurance so I could concentrate on making Samantha's final days as comfortable and loving as I could be without having to worry about mounting vet bills. With Lady Jane (nearly 6 years old), she's had to have allergy shots and, just recently, two dead teeth removed...not only was coverage at nearly all off what the procedure cost, I was astounded and just how "protected" Lady was with full reimbursement of the allergy shots. VPI only got better when NationWide absorbed it as part of its insurance portfolio...and that's saying A LOT after how wonderful the coverage was for Samantha as she aged.

Service is excellent—very responsive on paying claims-paperwork is easy to understand

very efficient and quickly reimburse all claims

Great company! We've got all our claims paid so far, it's hassle free.

My girls are well taken care by me and having Nationwide allows me to take care of what is needed with no questions to get them the care they need. I have been a loyal customer for over 20 years and best decision I have ever made for my girls!

Great Service as always!