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Always great service!

My baby girl means the works to me and with Nationwide I have been able to give her the best medical care possible.

It's reassuring to know that we have Nationwide working with us to help keep our dogs healthy. Just as we would provide health insurance for the rest of our family, we want to be certain that we can offer our pets (just another part of our family) the same level of healthcare without worry of cost. Thank you. as always, for your assistance and follow up.

Have three of our four dogs insured and the coverage has been a huge help, especially with the two that were diagnosed with Valley Fever. Considering adding our newest addition in near future.

I always enjoy excellent response to my claims with my other Dogues. Wasn't sure how it would go since Nationwide took over, but happy to say still have excellent responses! Thank You!

I submit Goose's claims after she sees the vet and the friendly Nationwide reps take care of it quickly. I appreciate the services.

When I purchased insurance for my maltese, Lily of the Valley (Lily) I hoped never to have a reason for a claim. Unfortunately that was not the case. Lily had pressure on her spinal cord and needed an MRI and surgery so she could walk again. Not long after mailing the claim and medical receipts to Pets Best I received an email informing me that they received and would begin processing it. Yesterday I received notice with an explanation of benefit that the claim was approved and the money deposited into my account. This is a truly reliable company. They are the best.

Thank you for taking your time with me.

Three separate times I have submitted claims and one invoice page was not reviewed. After waiting patiently for a response from a review, I had to resubmit a missing page. This extended my wait time for a full payment of the reimbursement. I would not complain but this has happened with 3 separate claim submissions and your turnaround time is pretty long at 30 days otherwise the service has been great.

You covered everything except my deductible (which I totally understand). This helps us not worry about what Bella Needs -- because we can just get her what she needs and we will get assistance with the bills. This is a great comfort. Thank you so much for helping to take care of our loved one!