Find and read reviews with confidence

Great services and claims were paid out pretty quickly.

My dog had a few pre-existing conditions but I like that after a year if they don’t occur again they’re erased so it’s like starting from scratch! I love how they explain why something isn’t covered and they email back really fast when I have questions concerning a claim. I am really glad I chose embrace! Highly recommend them!!!

I have senior cats and this insurance has helped me pay for their medical exspensives to insure a long healthy life.

I am so glad that I had the third tier of your insurance for Bopy. His bills have amounted to approximately $3,000-$3,500, and I still have two outstanding bills to claim. Prior to my applying for pet insurance, I had heard horror stories of the unexpected expenses pet owners have been charged and in exorbitant amounts that they really could not afford. Your prompt replies to Bopy's claim relieved pressure on my outstanding credit card bills. Thank you very much!

Figo is a great idea, however their employees are the worst I have ever come in contact with. During the difficult time after my dog was diagnosed with hemangiosarcoma I found myself having to call them to make sure claims were received with all needed documentation. The lack of empathy and downright rudeness from their employee representative was appalling. When my dog died I emailed them because I was too upset to call them and I never heard back. Finally I called them and the rep answered and I let her know I had sent an email saying my dog had passed away. Her response was "I know, we got your email." That is literally all she said and then hung up. No empathy or I'm sorry or even thanks for letting us know we closed your policy. This agent has repeatedly been unhelpful and useless when I have called in the past but I never complained as I assumed she may have been having a bad day. I didn't realize until this interaction that she actually just may be a horrible human. I have since had my family switch over to 24PetWatch Insurance. I would never recommend Figo to anyone as they are not animal lovers and do not care about owners. They made an extremely difficult time even worse with their lack of support and empathy.

everything is going well keep up the good work

I highly recommend Trupanion, no excuses pay my claims (90%) since I don’t have a deductible anymore. I have an elderly shih tzu who needs acupuncture, laser treatments for life and she is covered. I don’t know what I would do without it !

About $17000 in claims so far for Colby. Trupanian is the best!

All good except for the initial 5 minute wait on hold.

Always great service!