5
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5
out of 5
Helpful and caring
Every time I've had to call it's been so wonderful to speak with someone who's helpful and caring. Trupanion goes above and beyond and I recommend the company to everyone.
- INSURER: Trupanion
- POSTED: 12/07/2017
- BY: Maria
- BREED: German Shepherd
- AGE OF PET: 7 - 10
5
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5
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Happy with call
I am happy with how my phone call went, and was given advice on how to proceed ongoing. I have two cats that are on some of the same medications. In the past, I was given different advice from what I received most recently. Hopefully there won't be any more confusion with my claims. Thanks so much, and I'm glad my issue was figured out and rectified in a timely manner. :)
- INSURER: Trupanion
- POSTED: 12/07/2017
- BY: Victoria
- BREED: Cornish Rex
- AGE OF PET: Over 11 years
5
out of 5
Thank you!
I appreciate the responsiveness of the operators. So far each time I time I call, they make every effort to answer my questions and even engage a supervisor if needed. I have been very satisfied and treated very professionally and respectfully. Wonderful customer service! Thank you!
- INSURER: Trupanion
- POSTED: 12/07/2017
- BY: Susan
- BREED: Chihuahua
- AGE OF PET: 7 - 10
5
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5
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