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I could not be happier with ASPCA's level of service. Claims are settled in a timely fashion, without hassles and redundant questions. ASPCA followed up with a call concerning my pets health and well being. I wish health insurance for people was as good as what ASPCA provides for pets. I would highly recommend ASPCA to anyone requiring pet insurance. Their prices are great, they offer a number of different packages, and their service is second to none. I would not even consider any other company other than ASPCA for my dog.

My dog tore her cranial cruciate ligament and needed surgery. I've had insurance from Embrace since 2015 and had never used the service, so I called Embrace the day before to ask if there was anything I needed to do for pre-approval and the rep explained that there was no pre-approval necessary. The bill came to about $5000. I submitted the claim form on 11/21 and was notified today (11/28) that it was covered and that I'd be receiving a check in the mail for the exact amount I was expecting (based on my policy terms). It was a painless process. I went with Embrace in the first place because they have a high deductible option. I didn't want a costly policy for routine care, but rather something to cover catastrophic issues. That's exactly what this policy did. For well under a dollar a day I was able to protect myself from bills like this. Strongly recommended! Do it today before it's too late.

ASPCA has covered Jake since puppyhood- what a ride it has been. Both knees repaired surgically, a near fatal attack by another dog, and the run of the mill healthcare bills. ASPCA has paid fairly and in a reasonable time frame. I will always use them for my pet insurance.

I have recommended this pet insurance to as many people as I know. I like that I have two types of plans. I don't know what we would have done without it as Baxter is 11 yrs old and beginning to have age problems. Thank you Embrace!

Here is how FAST this company (Nationwide Pet Insurance) response to your claim: - Please allow approximately seven days, from the time of submission, for your claim to appear. - If the status of a claim changes, the new status will be updated within 48 hours. - It took 30 days to review my claim (medical record). They will find every way to refuse to pay you the reimbursement.

Great first experience making a claim. I have had them for a few years and have never needed to make a claim and was nervous but it was nice and easy!

The customer service professional I spoke with was very informed and was able to fully answer my questions. She was also very courteous.

Signed my dog up for ASPCA insurance, and everything has been good so far. I got a welcome phone call and card from ASPCA when I signed my pup up, which was a very nice thing to do. I also filed a wellness claim and it was approved in 10-12 days.

Embrace Pet Insurance is the best insurance company I’ve ever had! In his 3rd year of coverage, my dog had a claim for a vomiting episode that required extensive labs & an ultra sound. First of all, my deductible had decreased by $100 because he had been claim-free for 2 years (bonus!), so I only had a $200 deductible to satisfy before the claims were paid at 80%. I like how I was able to initially “design” my plan with a deductible of my choice and coinsurance amounts. After the claims were submitted, Embrace communicated quickly that they had received the claims and that they were under review. Within 8 business days, the claims were approved and paid! I was even able to set up direct deposit of the reimbursement amount into my bank account. How convenient was that! All communication was very clear and timely. Before originally selecting Embrace, I had researched a number of other “top” pet insurance companies, but found that Embrace had plans that worked most similarly like “human” insurance plans. I highly recommend Embrace to any pet owner!

Embrace has been a lifesaver! Everyone has been kind and efficient, processing claims and answering questions quickly, which is important when dealing with stressful illnesses with your pet. I've had several claims, but their coverage of my senior pet and kind treatment of me after her passing was something I'll never forget. I've had multiple pets for years and am active in rescue. Before Embrace, I was often asked if I recommended insurance and never knew how to answer. After getting insurance, I wholeheartedly recommend it and will never be without it again. Yes, the pre-existing conditions thing can be annoying (but that's with any insurance). And I feel like some of the paperwork could be streamlined (with online/forms routing). But overall, those are minor and it's 100% worth it for peace of mind when an emergency hits. If you're the kind of parent that would do anything for your pet, I would look no further than Embrace.