5
out of 5
Find and read reviews with confidence
With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
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Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
5
out of 5
Verified
Professional and Compassionate
When your pet is sick, it is not only tough on your pet, but very stressful for you too. The folks at Trupanion not only offer professional services, but are compassionate and caring at the same time. How quick they expedite claims also alleviates some of the financial stress you are feeling in addition to being stressed about your pets well being.
- INSURER: Trupanion
- POSTED: 11/15/2017
- BY: Mike
- BREED: German Shepherd
- AGE OF PET: Over 11 years
5
out of 5
Most caring customer service I've ever received.
I've only had to call PPU a couple of times over the past two years but both times I have called, I am also incredible impressed with the level of outstanding customer service I receive. The customer services team is very engaged in what they do, they always ask how our dog is doing and express thoughtful comments when they have heard he is not well. I could not be happier with the services. Highly, highly recommended!
- INSURER: Pets Plus Us
- POSTED: 11/15/2017
- BY: Tania
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
5
out of 5
Compassionate company that really cares
My husband and I have nothing but great things to say about ASPCA insurance. We have had this insurance for our cats since we adopted two of our cats back in 2006.
One of our 4 cats unexpectedly passed away on October 10. I had to make the difficult call to inquire about cremation services and cancelling our Gabi from our account and the customer service person showed extreme compassion as I tried to explain everything in between breaking down.
Within a few days, we received a call from one of the agents giving his condolences. It was the most heartfelt messages and I even archived it on my phone. We also received a sympathy card in the mail shortly thereafter, which is now on the shelf with our Gabi's ashes.
We also received another call from our agent a few days ago following up on one of our other cats who had to see the vet the day that Gabi passed away. He again sounded so compassionate asking about how our Jitz is doing. He also followed that by saying he hoped our other two cats were doing well also. When I called back, we spoke and the rep asked how happy we are with ASPCA. I told him that the night before my husband and I were discussing how receiving these types of follow-up calls make you want to stay with this insurance and we wish human insurance companies treated people in the same manner.
We are extremely happy with ASPCA insurance!
- INSURER: ASPCA
- POSTED: 11/15/2017
- BY: Stephanie
- BREED: Domestic Shorthair
- AGE OF PET: Over 11 years
5
out of 5
Verified
We love Trupanion!
I had pet insurance for a previous pet and there is just no comparison. Trupanion is the best. No long waits on the phone. Everyone you talk to is so sweet and so efficiently knowledgeable! I tell everyone I know with a pet about them. Having had Trupanion through my dog's cancer treatment has been invaluable and their direct pay and pre approval policies are a godsend. I would never consider having a pet and not insuring them. I highly recommend Trupanion!
- INSURER: Trupanion
- POSTED: 11/15/2017
- BY: silvia
- BREED: American Bulldog
- AGE OF PET: Over 11 years
5
out of 5
Verified
Thank you for allowing me to be able to take amazing medical care for my pet without money getting in the way!
Trupanion is truly amazing. Thankfully I insured my dog when she was younger, so all her conditions have been covered at 90%. It has really given me the peace of mind that I can do what is medically needed without having to let money get in the way. My hospital recently started with direct pay and love walking out only paying my 10%. Trupanion has saved my dog's life.
- INSURER: Trupanion
- POSTED: 11/15/2017
- BY: Christine
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
Saves money, easy claims process, quick turnaround for reimbursements!
Trupanion has literally saved us hundreds of dollars! Not only that, Trupanion has streamlined their claim process to the point of perfection! It is incredibly easy and quick to submit a claim AND the turnaround time for reimbursement is 7 days or less, AMAZING! This is also because Trupanion started offering direct deposit (a long time ago) as another option for reimbursement instead of mailing a check. Much safer and WAY FASTER! Customer service is SUPERIOR when I call with questions and friendly and knowledgeable staff. Thank you, Trupanion!
- INSURER: Trupanion Canada
- POSTED: 11/15/2017
- BY: Michelle
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
5
out of 5
Verified
A Great Company!
Trupanion is truly one of the great companies in the United States! No one likes to buy insurance but it sure is nice to have when you need it. And Trupanion is a great insurance company. Everything is up-front. They never give a hassle and truly are a great company to work with. Simple, quick and easy for claims. Would highly recommend for anyone with a pet! Vet bills can be quite expensive!
- INSURER: Trupanion
- POSTED: 11/15/2017
- BY: Gary
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
5
out of 5
Change in price
Since joining the coverage and price has changed significantly, actually doubled in price and now you have to pay for the riders. Even if I chose to add the riders anything pre-existing is excluded so what is the point after 9 years.
- INSURER: Trupanion
- POSTED: 11/15/2017
- BY: Brigitte
- BREED: Cocker Spaniel
- AGE OF PET: Over 11 years
5
out of 5