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The rep was super nice, but not able to resolve my issue. I want to cancel but they could not do it because they are in USA...please cancel my policy for Titita. Call me to confirm or email. Thank you

We always recommend trupanion to all our new dog owner friends.

At first we were very pleased with trupanion but the price increases have way beyond what we feel is reasonable for our level of utilization. We haven't had a claim since 2015 which was during our first year of coverage. We will most likely drop coverage.

We are so glad that we took out insurance for Maggie, as we could never have covered the costs for her illness. She is doing a lot better, and seems to be happy with life again. It was a rough summer for her, but hopefully now that we know what she has, it can be kept under control. We had some confusion about the bills, our vet faxes the claims to you and we pay him directly. That is no problem. The Veterinary Emergency Hospital that we had to take her to bills directly and there was some confusion with those bills. But your people were always very gracious with me over the phone, and we managed to sort things out. And all the vets have been fantastic, otherwise Maggie would never have made it through. Again thank you to your staff, they've really been a help through a stressful time.

I think Trupanion is excellent! I recommend Trupanion to everyone I know that has a pet.

I am not happy that the rates for both of my dogs have gone up so much. I feel that as soon as the dogs begin to age the rates go up because you know finding another company to insure older dogs at a decent rate isn't easy so offer good rates when the dogs are young but raise them significantly later.

I truly appreciate the detailed information and quick responses to my questions and claims I've submitted. Many thanks for being there for me and my sweet boy Spencer!

We have had to use our insurance on several occasions. They are responsive and quick to help out. We are happy customers.

Always processes and pays claims very quickly. Excellent service!

What was the most caring courteous and helpful a good experience for me and my pet