Trupanion stands behind it's claims 100%
My buddy Jackson was diagnosed with Cancer-heartbreaking. Trupanion made it possible to give him the treatments he needed and never once denied payment no matter how large the cost. After I added up the sum of treatment, their portion came to over ten thousand dollars I was able to have him with me 18 extra months! Thank you Trupanion.
- INSURER:
Trupanion
- POSTED: 11/08/2017
- BY: rosemary
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Trupanion insurance is the best thing you can get for your pet, and for you.
I cannot say enough good things about this company and its customer service folks. Honest, clear, transparent, fair, compassionate and fast. I wish I had this insurance for me! An insurance company that does not try to get around its responsibilities is a rarity in this day and age. Thank you for making Arran's life and our treatment decisions for him so much easier. He is 13.5 and still going strong!
- INSURER:
Trupanion
- POSTED: 11/08/2017
- BY: Heather
- BREED: Border Collie
- AGE OF PET: Over 11 years
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Outstanding customer service.
Outstanding customer service... Greatly appreciated... Keep up the good work!
- INSURER:
Trupanion
- POSTED: 11/08/2017
- BY: Bunny
- BREED: Maltese
- AGE OF PET: 7 - 10
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Indifferent
He was neither helpful or unhelpful.
He seemed uninterested but did answer the questions
- INSURER:
Trupanion
- POSTED: 11/08/2017
- BY: Vivian
- BREED: Mixed Breed Dog
- AGE OF PET: 0 - 3
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A+
All my experiences with trupanion from questions for representatives about coverages or anything from claim process to quotes on additional pets are answered so effective, efficiently and genuinely. I never feel as though I am rushed or any question is inconvenient whether it's 3pm or 3am. Best decision I have ever made as a pet owner. A+
- INSURER:
Trupanion
- POSTED: 11/08/2017
- BY: Rebecca
- BREED: American Pitbull Terrier
- AGE OF PET: 7 - 10
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Knowledgeable
Customer service is always able to answer all questions
- INSURER:
Trupanion
- POSTED: 11/08/2017
- BY: Adele
- BREED: Shar Pei
- AGE OF PET: 7 - 10
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Great choice
Every experience I've had has reaffirmed my belief that I trusted the right people with my pup.
- INSURER:
Trupanion
- POSTED: 11/08/2017
- BY: Erica
- BREED: American Pitbull Terrier
- AGE OF PET: 7 - 10
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This Is An On-Going Issue For My ...
This is an on-going issue for my pet Shaq - Has a brain tumor and chemo is helping to keep it reduced. If I did not have the insurance - Shaq would no longer be with me. He is doing great per the Oncologist. Remarkable are her words.
- INSURER:
Pets Best
- POSTED: 11/08/2017
- BY: Shirley
- BREED: Dachshund-Miniature Smooth Haired
- AGE OF PET: Over 11 years
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I Submitted My Claim And I Get An...
I submitted my claim and i get an email right away letting me know my claim was received. Which i like, it lets me know things are in process. Within just a few days I received my explanation of benefits and the next day I received my payments. I never have to worry about Pets Best, they always take care of my claims with satisfaction. Thank You!
- INSURER:
Pets Best
- POSTED: 11/08/2017
- BY: Denise
- BREED: Welsh Corgi-Pembroke
- AGE OF PET: 7 - 10
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Always spectacular.
The customer service at Trupanion is always spectacular. Everybody is always very helpful and knowledgeable about the insurance. They are also always concerned about the health and well being of my dogs.
- INSURER:
Trupanion
- POSTED: 11/08/2017
- BY: Jeffrey
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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