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Our dog had a really bad break in his leg in an accident that required surgery and with this incident, then one our cats, Nunchuck, got really sick for two weeks refusing to eat and vomiting. It was a really stressful experience. We've had PetsBest for 3 or 4 years now, and this year it absolutely saved us from financial hardship. If we had to pay both of these expenses out of pocket, there's no way we would have afforded it and would have maybe had to sacrifice care for money. PetsBest gave us a peace of mind that the financial side would be taken care of. They are our babies. We love them just as much as anything, thus we protect them with PetsBest. Thank you so much, I don't know what we would have done without you.

Going through my cat's illness & passing has been devastating. Only 5 months after being diagnosed with cancer, he was gone. Having the financial aspect taken care of so quickly & easily has made it much more manageable. The staff has also been extremely kind & supportive when I've called with questions, & they were very understanding even when I was crying. Without this insurance, my savings would have been depleted. I would recommend Pets Best to anyone who loves their fur baby & wants the best possible care for them.

Great

I think the Company should look into establishing a Veterinarian Network so that invoices can be submitted and processed directly by Trupanion.

Thank you for being there Embrace. Did not have a major claim for years but when I did you were there as promised and in a timely manner. Because of you I could get Izzy the care she needed without worrying about finances. And there were real emails from folks who cared.

My Masha will eat any kind of fabric if left untended. This has led to several surgeries and without this critical insurance she would have to have been put down due to the expense. ASPCA insurance is an actual lifesaver! I highly recommend having an insurance policy that is fair in their premiums and quick to reimburse most of your out of pocket expenses in the case of an accident or injury.

Trupanion is a blessing: convenient, thorough and prompt. Thank you for being there and providing service to pet owners.

I have all my pets covers. They have always paid my claim. Easy to process and quick return. Pays for itself when they get older.

I purchased ASPCA insurance after learning that my three-legged dog had a knee issue. Naturally, this was a pre-existing condition and I paid for her surgery out of pocket. However, my poor pup developed an unrelated neurological issue while both her knee and my budget were still recovering. My budget was already strained, and I am not sure what I would have done if I didn't have ASPCA. They approved the claim quickly after consulting with my vets. This saved me nearly $4,000 after an already costly surgery. The gentleman who called me to follow up on my claim and ask how my pet was doing seemed genuinely concerned. I know he was just following some company policy or schedule, but I still appreciate those nice touches.

If you had asked me a year ago, I would wholeheartedly recommend them. They were fast and easy and fair. Then they got slow and started lying about odd things. This was before this got complicated with my dogs health, then it became hell. I don't know if they changed management or underwriters or just turnover but it just changed. The customer service people are very nice but the claims just went downhill. Their online claims site is amazing and easy and when they do pay, its right into your bank account. The last claim paid was as fast as the first ones but that is the first time in a long time that has happened. If you have a young pet and don't have anything complicated, it might still work. But for me, it's turned into complete heartache and stress at a time i didn't need it. I wasn't trying to pull one over or anything but that's what they made me feel like, which was really unfair and cruel.