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I will never be without pet health insurance again. Claim processing is excellent, advisors are knowledgeable, and claims are paid timely. My only complaint is that upon annual renewal, any medical conditions then under treatment are considered pre-existing conditions, subject to an additional limited continuation rider. I realize this is for rate purposes but I don’t believe it is reasonable, thus my overall score of 8 rather than 10.

My Buddy had surgery to remove a suspicious cyst. When I sent in my claims, customer service rep was very helpful, knew the exact status of my claim and answered all of my questions. I received my claim payment from Trupanion quickly, less than 2 weeks after surgery. Very pleased with this company.

If it weren't for Healthy Paws Pet Insurance, we may not have been able to save our beloved Gracie. This year she has undergone three surgeries and an emergency hospitalization. Healthy Paws quickly covered the costs of all procedures in accordance with the terms of our policy without any hassle or debate. Submitting a claim for coverage could not be easier. Having Healthy Paws insurance has saved us an incredible amount of money, making it well worth the reasonable monthly premium. We are so thankful for this coverage and can recommend Healthy Paws without reservation. We will never again have an uninsured furry companion.

After my dog had a couple of unrelated abdominal surgeries within a few months, I decided I should probably get insurance for him. Within 3 months, he was under the knife again. And then we were sent to specialists where he underwent a CT scan. Trupanion has reimbursed me over $3000 and they are helping to find a solution to my dog's stomach problems (ulcers).

Very very simple to file a claim. Took around 12 days to be paid. Would recommend this insurance to all my clients. Managing a vet hospital you see the devastation at not having enough funds to pay to care for your pet. ASPCA insurance is the answer.

We bought this insurance 8 years ago when our two Boxers were babies. Whew! Are we glad. It has definitely paid for itself! From surgeries for swallowing inappropriate objects to sudden onset of a Bells Palsy type of nerve issue where the jaw wouldn't work (McKenzie could not eat or drink on her own), you have been right there to save the day! And you do it quickly and happily! I have recommended you to every dog owner I know and a few a don't know and I will continue to do so. I see so many owners struggling to pay for expensive treatments and surgeries that their dogs really need. Some never get the treatment they need because the owner just can't afford it. It is so sad to see animals suffer when they don't have to. I am grateful that we made this important decision so many years ago. It has really saved the day and we haven't had to worry about if we should take the dog in to the vet or can we just ride it out and see if the problem goes away........ Trupanion is there each time. Such a relief.

Excellent coverage. Overall, excellent experience with quick response time and paid as agreed!

I'm really satisfied of the convenience to file a claim. Although, i have not yet received the money for my first claim, so i wish it's faster to receive it.

I have had you with several of our dogs and have always been happy with your response and customer service

The claim was accepted and payment went toward the annual deductible.