Highly responsive company, easy and clear claims process
Claims are easy to submit and are processed incredibly fast. Typically hear back with 24-36 hours. Decisions a re very clearly communicated along with what portions of the claim will be paid. So far the experience has been very positive.
- INSURER:
Trupanion
- POSTED: 11/28/2017
- BY: Ramon
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Embrace is the best pet insurance company around.
I am so grateful for having Embrace pet insurance. Little did I realize my 2 labradors retrievers would have so many problems as puppies. Embrace covered 80% of just about every medical situation my pups encountered. Even the wellness claim coverage is a plus.They have the best customer service and their system is user friendly and easy. Highly recommend!
- INSURER:
Embrace
- POSTED: 11/28/2017
- BY: Jeannine
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Quick, easy, thorough
Claim filing process was very easy. Pleasantly surprised at how fast it was reviewed and processed. Great communication.
- INSURER:
Trupanion
- POSTED: 11/28/2017
- BY: Renee
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Today I tried calling customer service...
Today I tried calling customer service twice before I reached a live agent the 3rd time. Each time I listened to the message and held for 3 minutes without talking to an agent. Other than that I am pleased with our insurance with your company.
- INSURER:
AKC
- POSTED: 11/28/2017
- BY: Teri
- BREED:
- AGE OF PET: 0 - 3
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The best!
Never a disappointment and everyone is so caring--it's like they are part of our family.
- INSURER:
Embrace
- POSTED: 11/28/2017
- BY: Jim
- BREED: Brittany
- AGE OF PET: 0 - 3
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I only wish my own health insurance provider was as efficient as Trupanion has been for my cat!
When adopting my 9-month old male kitten, I thought it would be years before I would have to deal with serious pet health issues. But life rarely goes according to our plans...and I am so grateful to have signed up for the Trupanion pet insurance that my veterinarian had recommended.
My kitty was in and out of the emergency pet hospital for a week with multiple urinary obstructions. It was a gut-wrenching few days, but with good insurance coverage and the ability to submit claims directly through my vet providers, a huge weight was lifted off my shoulders. I could get estimates of coverage and know what was approved immediately. I felt that I could make better decisions for the treatment of my kitty...without the added stress of worrying how much it was all going to cost in the end.
- INSURER:
Trupanion
- POSTED: 11/28/2017
- BY: Lori
- BREED: Tabby
- AGE OF PET: 7 - 10
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Quick Reimbursement
We were very impressed with Embrace’s prompt reimbursement of our dog’s pricey insurance bill. We are so grateful that we had Embrace & will be lifelong customers!
- INSURER:
Embrace
- POSTED: 11/28/2017
- BY: Ashley
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Look no further than Healthy Paws Insurance
We had left the house for about an hour, when Rosie climbed up on the dining table and was somehow able to get hold of the Ibuprofen bottle from another shelf. It was the day I also realized that Ibuprofen bottles do not have child-proof caps. She managed to unscrew the cap and she loves eating, so she went to town with it. Thankfully we were back within the hour and immediately saw the open bottle with chewed pills strewn in her bed and rushed her to the ER. She had eaten more pills than the lethal dose for her weight! I was so scared for her but she made a full recovery thanks to the efforts of all the kind people and vets at the hospital. We also did a follow-up kidney and liver function test a week after she was discharged from hospital and those came back normal. We are so pleased to have her insured with Healthy Paws! The hospital stay cost a lot and Healthy Paws has always been prompt about claims. Rosie is back to playing fetch with her favorite squeaky ball every day. Thank you and we always recommend Healthy Paws insurance to anyone who has a pet!
- INSURER:
Healthy Paws
- POSTED: 11/28/2017
- BY: M
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Fast, Easy & Fair ~ I wish every pet parent used Trupanion ...
Both of our dogs have benefited from our decision to get Trupanion. Claims process is easy, fast and fair. Trupanion is consistent with their claim decisions and the cost is reasonable. I recommend it frequently and enthusiastically to others. It's hard to watch any pet owner make a decision about their pet's life or quality of life based on cost of care.
- INSURER:
Trupanion
- POSTED: 11/28/2017
- BY: Lisa
- BREED: Bearded Collie
- AGE OF PET: 7 - 10
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Must have pet insurance.
Excellent coverage at reasonable premium. Staff is friendly
- INSURER:
Trupanion
- POSTED: 11/28/2017
- BY: Walter
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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