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They are excellent.

I've had insurance for my pets for years. When my dog that passed away needed chemotherapy they were there all the way; didn't need to worry about paying because I was reimbursed within a week. My new two dogs and cat also have Trupanion; they are the best.

I have used Pets Best for the past 2 years or more for my rescue dog. She's a mix with a lot of Cattle Dog in her, so you can imagine how much trouble she can get in to! When I first adopted her, she had to have a tooth extraction due to decay (presumably from her time living on the streets before she was found). Pets Best wellness coverage reimbursed me a portion of her tooth cleaning, and clarified the reasoning for the partial coverage. More recently, she was attacked by an animal while outside in Kentucky farm country. We just moved here. She needed an emergency vet procedure to clean out the wounds, receive sutures, and have a drainage tube inserted. At $800 out-of-pocket, I am SOOO happy with Pets Best. I submitted an itemized receipt along with her emergency vet discharge summary with my accident claim and a few days later had my response. Pets Best covered about 70% of the charge (Out-of-Pocket cost less my Co-pay and my Deductible). It very clearly explained what was covered and what was not. I received a check in the mail shortly after. Fast, no hassle claims! Love it! PLUS! They offer an on-call vet phone service through one of their partners for 24/7 question support. I have made numerous calls... How runny is too runny? Should she be sleeping so much? Why might her leg be sore? Do I need to take her to the vet? And so on. Overall, very pleased!

Embrace has been such an easy and fast process. We have had a number of issues recently with our sweet pup and it's great knowing we have insurance to help cover the cost. Thank you Embrace! We highly recommend

I wish I was a pet! Many health insurance companies could learn from trupanion.

The AKC person (whose name I do not remember, sorry) was very helpful and compassionate in the difficult situation of our beloved dog having died last week. He really made me feel that someone understood.

You choose what you can afford and the Trupanion Staff is always there to answer ALL your questions in the most pleasant manner. So easy to submit a claim, so easy to call and ask questions. I can't say enough good things.

Our 5 1/2 year old Golden had to have a tumor removed which put us under awful stress. But I came home filed my claim and was notified very quickly of the claim being accepted, so the money worries were put to rest. Thank you

LOVE trupanion and all the people there. Very helpful and caring.

Trupanion is heaven sent