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The claims forms are very easy to fill out online and even easier to email. The response is almost immediate with very fast payment. If there is a delay, you are notified and kept up to date. I could not be more pleased.

The claims forms are very easy to fill out online and even easier to email. The response is almost immediate with very fast payment. If there is a delay, you are notified and kept up to date. I could not be more pleased.

Our 6 1/2-year-old Lab, Jack, has been experiencing some continuing digestive issues since April. He was seen by our regular vet, and then referred to an internal medicine specialist. Jack has been extensively tested and the tests were expensive, but, like many pet parents, we would do anything to make sure our pets have the best care. We are extremely thankful that we have Healthy Paws pet insurance to assist with these expenses! Our multiple claims have been very promptly processed and reimbursement checks delivered quickly. We have received regular email communications all along the way to keep us informed of the process. We were also very pleasantly surprised to receive an email inquiring about Jack and sending best wishes for his recovery. We are so glad to have them as a partner in our pets' healthcare!

Taz is a two year old German Shepherd Dog. She is THE best dog ever! But German Shepherds often have health related issues and Taz is not exempt from them, unfortunately. But fortunately, I discovered Embrace Pet Insurance a few years ago and I would highly recommend them to anyone with a pet. It has saved us thousands of dollars in expensive treatments for poisoning (digesting a toxic plant), GI problems, etc. But I also enjoy the benefits of the Wellness plan to cover special dog food and routine pet medications and spaying, teeth cleaning, etc. I am truly thankful for Embrace and will continue my relationship with then throughout Taz's life!

Great company! Couldn't be happier with the service!!

Great company! Couldn't be happier with the service!!

I've had mixed experience with PetPartners over the years (I got it for my dog when he was 8 months old and he just died at 10 years). Whenever I had a claim they paid it promptly, and it was easy to file online since I own a scanner. Generally it was easy to figure out exactly how much they'd pay you back--80-20 with a $125 deductible--although there were a few times with the wellness part of the plan that I didn't feel that they reimbursed as they should; my vet is NOT expensive and sometimes they wouldn't cover her basic charges. That being said, during my dog's final bout with cancer they were wonderful, even paying for his pt without a blink. They say to expect it to take 30 days for reimbursement, and it really will take the FULL 30 days. My main complaint is that the insurance cost skyrockets once the dog turns 7; I went from $60-80 per month to $180 pm by the end. That makes it really seem like a scam since I made almost no claims on them until the final year of my dog's life; it was as if they wanted me to cancel my insurance so that they'd never need to make a pay out. I've said "yes" here to the recommendation, but it would be with qualifications and I'm currently searching for a new insurer in case I get a puppy.

Our GSD tore his CCL. The surgery was expensive and would have been difficult for us to cover if we had not had Embrace Insurance. Our claims were reviewed in a timely manner and checks received very quickly.

My one year old French Bulldog recently needed soft palate surgery and also surgery on his nose for Bracheocephalic Syndrome, something that can happen often with this breed. Healthy Paws was one of the few insurances that did not exclude this syndrome. Pierce had his surgery (and is doing great). I emailed the insurance a couple of times to make sure I was sending them the right information and had replies within an hour. When I had to call the company, the person I talked to was so kind and helpful. It was a pleasant experience. Filing my claim through their website was so easy and my claim was processed and I received my payment within one week. It would be so nice if medical insurance companies could be this great!

When our little dog, Annabelle, had to have surgery, I submitted her bills and they were paid right away. I appreciate that.