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Very easy to submit a claim. I had this insurance with 3 other dogs and have always had great success.

Nationwide has been very easy to work with thus far. Claim turnaround is fast. Customer service is nice and pleasant on the phone and I always get a person to talk to. The only thing I wish they would do different is extend more coverage for the heartworm and flea protection in a given fiscal year - I use Trifexus for both my French Bulldogs and it's $25/mo. They cover $75/year and that gets expensive.

Never can go wrong when you choose Nationwide as your insurance comapny for your pet. Know they have your back and will always be there for you. Quick responses and payments always!

I think it’s the dumbest thing in the world to pay you money monthly for insurance only to have to come out of pocket upfront then be reimbursed. ALL insurances work in a way that they cover a percentage then you cover the difference, not in your case it’s ass backwards and now MY PET has to wait for a surgery she needs because we have to save up the money first. I will be looking into other options.

We've been with Pets Best for over nine years, starting with one puppy. We now have three dogs insured, and you've always been wonderful to work with! The claim process is easy to do, payments are made quickly, customer service on the phone is always friendly and helpful. Thank you!!

Trupanion makes it so easy to take care of our girl. My vet is able to submit on our behalf so I never have to worry about paperwork. I get to focus on my pet's health and not worry about claims or breaking the bank, which is such a relief.

Fast reply went the bill was sent from the Vet.

We signed up for Pets Best on the recommendation of a friend who (unfortunately) had to use your policy when their puppy became gravely ill. They had nothing but positive things to say about their experience with Pets Best, and after having to use it ourselves for our pup, Cooper, I couldn't agree more! Going to the emergency vet is never a fun experience. In fact, it is downright stressful and emotionally-draining. But knowing that we would be covered for the expensive vet bill made at least one part of the experience so much easier to handle. It took the financial component out of the equation for us, and allowed us to just focus on taking care of our pup. The claims process was extremely easy and straightforward. Our reimbursement went through exactly as it stated in our policy, and we have already received the majority of the funds back into our account. I would absolutely recommend Pets Best to all my friends and family - In fact, I already have!

I think that Nationwide provides a very good service and having Mel insured through your program is of great benefit. Especially the whole coverage with wellness package. I recommend it to all who have pets or are thinking of adding one to their family.

My first policy with you was with my Brinkley; then we added Catie; both I assumed were under the same policy number. When Brinkley passed away, and we purchased Tucker, I assumed the policy no. would stay the same. The telephone call explained why.