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I think this is practically criminal at a time like this that Trupanion is unwilling to extend grace to its loyal customers who are losing money due to Covid-19. In order to keep my dog as safe as possible by being able to afford potentially life threatening emergencies he may have in future, I pay 116.00 a month. He is my Service Dog, so naturally, I've little choice left - I have to keep him alive for my own safety as well. Here we are in a global crisis that is forcing us to go broke (with exception to lucky individuals like Noreen, obviously), and you're telling me that if I want to afford my bill, I'd only be able to do that my going to a plan that won't cover nearly as many expenses should he become hurt AND that if I do that, I'd never be able to get onto the best coverage plan I now have . So in essence, he and I are both screwed either way. Wow. It's heartless. I changed to TruPanion at the recommendation of his trusted doctor. I've been proud to be part of what I thought was the best healthcare plan for our pets - I actually felt good that I'm the kind of pet owner who wants and pays for nothing but the best for him. I tell people about your company every opp I get to help another pet owner. I was under impression that Trupanion had more heart. This is a highly manipulative move on Trupanion'˜s part. And it's leaving a really bad taste in my mouth. I don't feel good about my membership with a company that operates this way in troubling times. Where's your compassion?

So grateful to Trupanion for making it possible for me to give my kitty, Nellie, the best possible care.

Embrace is the best. Everyone I talked to were helpful and concerned about my puppy. Laura was the one I dealt with the most and she was wonderful and worked diligently to process my claim in a prompt, professional manner. My daughter recommended Embrace and I can see why. I highly recommend Embrace to all.

Nationwide has been a fantastic insurance company to work with regarding my pet. They send thorough communication, and keep me informed of what's going on so I'm not left in the dark. I would highly recommend them for pet insurance!

Nationwide has helped us get the best care for our dog. Our first dog had pre-existing conditions so couldn't have health insurance. We did what was necessary for her anyway, regardless of not having health insurance. But with Lexi, it is wonderful to be reimbursed for treatment for her well-being and when she has a specific problem. Thank you!

We are so thankful we had pet insurance, I have been making sure to tell all my friends how helpful it has been to have. My dog tore his ACL and the claim/reimbursement process was painless. I'm so glad I was able to recoup a significant portion of my expenses. And on top of it all, Healthy Pets made sure to check in and make sure my pet was doing OK post-surgery. It doesn't get any better than that! For any pet parents debating whether or not to sign up, please do. It may seem like you'll never need to use it, but you'd be surprised. And you want to feel secure knowing you don't have to worry so much about costs when your furbaby needs help.

Thanks so much for all you do. This claim was paid within 48 hours.

Once again, Nationwide Pet Insurance (formerly VPI) did a great job processing our claim quickly (within 2 days) and sending payment quickly (within 1 week). We have had this insurance since we adopted our cat almost 6 years ago, and we have not regretted it! It is very comprehensive in terms of the coverage and we have found the claim process to be very easy. This insurance has saved us quite a bit of money and provided peace of mind of us as "pet parents."

I recently had to take my dog to the ER for a health issue. I submitted my claim and was reimbursed 3 days later. The process could not have been easier. I submitted everything via the VitusVet app. I’m extremely pleased with Nationwide Insurance.

I have had insurance through this company before - VPI (not sure if also Nationwide at the time) when I was an Underwriter at HSBC from 2003 to 2007. Mortgage industry crashed, job was lost, etc. & so forth. Life happened. I was thrilled when my current company finally offered pet insurance as part of my benefits package & even more thrilled when I saw it was underwritten by VPI. I didn't even think about it & signed right up. I feel like I never left. Submitting claims is even easier (technology in general has improved over the years lol), questions always answered, claims processed super fast. Nationwide's process from start to finish is seamless & easy...which is great when you have a sick pup and don't really need the added stress of fighting over coverage, payments, complicated filing processes. I have yet to encounter any issues and love the transparency. I appreciate you very much! My two pups thank you as well!