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Our senior cat, Ben, developed hyperactive thyroid, which is a curable but fatal disease if not treated. He needed iodine radiation treatment, which is an elective procedure -- since there is a cheaper alternative -- giving Ben a pill every day for the rest of his life. That ain't happening! The cost of the iodine radiation procedure was over $2,000 and means we don't have to pill him every day. We feared that Trupanion would only pay the cost of the cheaper treatment option. Instead, Trupanion paid their portion of the whole bill immediately, and the vet did all the paperwork regarding the claim. We basically had to do nothing -- we just got our reimbursement check in the mail less than one week after the claim was made. We are definitely satisfied customers, and Ben is cured Thank you, Trupanion, for the speed and integrity of our claims process.

Healthy Paws is an excellent insurance company!!! Their coverage is expansive and the claims process is extremely easy.

I've had Healthy Paws Pet insurance for my Beagle since he was almost 1 year old. He is now 3.5 years old. Unfortunately, he gets sick very often and having the insurance helps us a lot. Healthy Paws makes it very easy to submit the claims online and they cover everything except the doctor visit/examination fee. The compensations are also very easy and fast when you set a direct deposit to your account.

Keep up the world class customer service!!!

very happy with trupanion and do recommend to friends and facebook

Love working with Trupanion. Great customer service and true empathy for my pet Max. Couldn't ask for a better insurance provider. Keep it up!

Love you guys you are always there for us when we need you the most!!!

Very personal service and the people at trupanion really care about the pets we love!

All my questions were addressed. This is the first time it has been necessary to contact regarding claims. Everything was explained about issuing a claim thank you.

My dog just had surgery and I had to refile the claim as vet's office only submitted the estimate and Trupanion's representative was helpful on advising me how to resubmit the claim so I can receive payment.