Quickest, most courteous claim management
My 6-year-old kitty was sick with GI problems that required some fairly expensive tests to determine the source of her illness. The bills totaled over $600, and I am so glad I had Embrace insurance to cover 80% less my deductible. Embrace has devised the most customer friendly reimbursement procedure I have ever encountered. I faxed a simple one-page form, complete with vet's notes and signature, and got an immediate reply from Embrace. In less than a week, I learned that my claim had been covered, and the refund was directly deposited to my checking account. One experience like mine pays the annual premium for this excellent pet insurance.
- INSURER:
Embrace
- POSTED: 12/07/2017
- BY: Carmine
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Fast, Friendly and efficient! 100% would recommend
Trupanion is a great company to deal with, they were honest and kept us updated on what was going on with the claims. We have submitted two claims directly through our vet and both claims were approved and refunded within a week or so of the procedures. Overall, I would gladly recommend them to any pet owner who is thinking about getting insurance.
- INSURER:
Trupanion Canada
- POSTED: 12/07/2017
- BY: Andrea
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 7 - 10
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Great Pet Insurance
I signed my baby up for pet insurance as soon as I got him when he was 2 months old. Since he is a purebred I was concerned he might have a chance for more health problems. Every time I have submitted a claim the process was easy and the claim was processed very efficiently. One thing that people may not realize is dental issues are very common especially as a dog ages and I have been able to be reimbursed multiple times for 90% of the expenses incurred.
I have definitely made back my premiums paid over the years.I would highly recommend trupanion especially if you have a purebred or a very small dog-they commonly have dental issues.
- INSURER:
Trupanion
- POSTED: 12/07/2017
- BY: Anabelle
- BREED: Papillon
- AGE OF PET: Over 11 years
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Embrace is a lifesaver
I researched insurances before I purchased Embrace and I definitely made the right choice. I figured that after I got insurance for my rescue I'd have NO issues with her, but go figure. Getting Embrace for my girl was the best decision I've made.
- INSURER:
Embrace
- POSTED: 12/07/2017
- BY: Denise
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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This insurance just saved my dogs life, again
My Dane is 5 Year’s old and just required her second major surgery. As with the first time I would not have been able to afford the thousands of dollars it cost if I didn’t have this insurance. The claim process was easy and fast and the friendly people on the phones answered all my questions right away. They processed and paid my claim so fast I was able to put the surgery on my credit card and pay it off before the first bill was due so I didn’t have to pay any interest. There are few things in life that have given me such a good return on my investment. My monthly premium is the best money I’ve ever spent. I wouldn’t have my dog without it.
- INSURER:
Trupanion
- POSTED: 12/07/2017
- BY: Mike
- BREED: Great Dane
- AGE OF PET: 7 - 10
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This insurance saves me every time!!!
I am part of a dog rescue group and I prefer adopting older dogs so that I can give them a good loving home - at least for their last years. This insurance will accept an older dog when I adopt an older one where as my previous Pet Insurance wouldn't take him. They are easy to work with and the claim forms are processed really quickly. I recommend this one to everyone.
- INSURER:
ASPCA
- POSTED: 12/07/2017
- BY: Evelyn
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Avoid Embrace
Embrace continues to deny valid claims and make claims process a total misery. Prepare to have every valid claim rejected, have to torture your poor vet to send the same records multiple times and to have to call or follow up on most everything. And you’ll be lectured about your policy terms while you pay premium every month. Finally had a claim covered for giardiasis. But they deny coverage for diagnostic test as wellness? Really? Do they think stool testing to diagnose a covered illness is recreational? Just hopeless. Do not buy a policy from this company. It’s an endless nightmare.
- INSURER:
Embrace
- POSTED: 12/07/2017
- BY: Katherine
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Very helpful
Trupanion has been very helpful in the past; maybe a bit slow on getting checks mailed but we understand vet offices probably aren't real quick returning calls also!
- INSURER:
Trupanion
- POSTED: 12/07/2017
- BY: Susan
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
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Thank you
Thank you all for your compassionate customer service team...so appreciated at this time..
- INSURER:
Trupanion
- POSTED: 12/07/2017
- BY: Anne
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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Lovely people
lovely person who handled my concerns and call.
- INSURER:
Trupanion
- POSTED: 12/07/2017
- BY: June
- BREED: Chihuahua
- AGE OF PET: Over 11 years
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