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Understanding
I called about a mistake that was made on my recent claim for Danny. There were two medical issues and the amounts for each issue were switched. I was told that my rep would email me with an update but I haven't heard anything back yet. She may not have gotten the answer back as she sent the issue on. She was quite nice and I felt that she understood the issue.
- INSURER: Trupanion
- POSTED: 12/13/2017
- BY: Kay
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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