Very fast processing and payment on claims and great customer service.
I've filed multiple claims with them so far for our dog Charlie. The claim process is very simple and fast (after the initial medical history review). Every time I've emailed customer service a question, I've gotten a response by the next day. Thanks!
- INSURER:
Embrace
- POSTED: 12/19/2017
- BY: Brian
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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The website does not offer a way to...
The website does not offer a way to add Defender/Defender Plus to Companion Plus. Let Washington state residents know that we are treated differently with regards to Defender/Plus policies. It was frustrating enough that I was about to find another provider
- INSURER:
AKC
- POSTED: 12/19/2017
- BY: Donald
- BREED:
- AGE OF PET: 0 - 3
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This insurance is the best thing that I have done for my pets and myself
I have had the insurance for a few years now. The best move I have made. Now weight is lifted about the financial worry of getting my dogs seen to
- INSURER:
Embrace
- POSTED: 12/19/2017
- BY: Wendy
- BREED: Bichon Frise
- AGE OF PET: 7 - 10
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There when I need them
The people at ASPCA Health Insurance have been incredibly helpful, kind, and caring. They are genuinely concerned for my dog and I would highly recommend this insurance for any pet owner.
- INSURER:
ASPCA
- POSTED: 12/19/2017
- BY: Lisa
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Unexpected health crisis before an international trip.
They were helpful and fairly prompt in processing the claim and sending us our reimbursement payment.
- INSURER:
ASPCA
- POSTED: 12/18/2017
- BY: Jane
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Customer service is awesome
Customer service is awesome. The agent got everything adjusted promptly in eliminating from the policy a dog I placed and don't have any more. She also managed to be sincerely sympathetic that I had $4000 vet bills not covered by my plan.
- INSURER:
AKC
- POSTED: 12/18/2017
- BY: SUE
- BREED:
- AGE OF PET: 0 - 3
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Super Fast Claim Service With No Red Tape
We have had to use the insurance a couple of times now and have always been surprised and pleased by the speed in which our claims have been paid. Our frenchie, The Fonz, had surgery on November 27, 2017. I opened the claim on November 28, 2017, and we had a check on December 6th! Awesome customer service too. I highly recommend them.
- INSURER:
Pets Best
- POSTED: 12/18/2017
- BY: Teresa
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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My Insurance Company Could Take A Lesson From You
You guys make claims so easy. You are so responsive. We get checks within days to maybe weeks after a claim. My insurance company could use a lesson in customer ease, service, simplicity and care from you guys. Thank you!
- INSURER:
Trupanion
- POSTED: 12/18/2017
- BY: Christina
- BREED: German Wirehaired Pointer
- AGE OF PET: 7 - 10
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Big Dogs Have Big Medical Bills
We did not have our 1st Great Dane Isabel covered, her bills racked up to over ten grand in just 4 days. She did pass away due to her illness. That will never happen again! Now I have another new Great Dane puppy that I covered with Embrace before I took her to the vet. They have covered every single bill I have submitted, even nail clipping, ear cleaning & baths.
- INSURER:
Embrace
- POSTED: 12/18/2017
- BY: Shannon
- BREED: Great Dane
- AGE OF PET: 0 - 3
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Trupanion provides excellent coverage for my pet
Trupanion provides excellent coverage for my pet with top notch customer service, quality and efficiency. I wouldn't be without it.
- INSURER:
Trupanion
- POSTED: 12/18/2017
- BY: Louise
- BREED: Welsh Corgis
- AGE OF PET: 7 - 10
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