Claim experience was excellent!
Our experience with Trupanion could not have been easier. The claim form was easy to fill out. After faxing the claim, we were emailed promptly that it had been received and we did not have to do anything else. Within a few days we were notified that our claim was processed and we had the option of direct deposit or check in mail. Trupanion has been a wonderful company to deal with and we will recommend them to everyone. Thank you to everyone at Trupanion!!!
- INSURER:
Trupanion
- POSTED: 12/20/2017
- BY: Wanda
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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good benefits, efficient coverage
Embrace has been a great asset to have for a family with a young pet that requires adolescent immunizations, spaying, wellness appointments, and the rare acute care visits.
- INSURER:
Embrace
- POSTED: 12/20/2017
- BY: Vincenzo
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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No hassle, easy to make a claim and get paid back what they claim.
This was the first time I made a claim and it went very smooth. Easy to put the claim in and they explained everything that was covered and it was all itemized. Payment was fast within 2 weeks of incident.
They even called us when the process was all set and asked how the animal was doing.
Very happy we had this for this unexpected incident right before Christmas.
- INSURER:
ASPCA
- POSTED: 12/19/2017
- BY: Jillian
- BREED: Pug
- AGE OF PET: 7 - 10
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Awesome
This is the best pet insurance ever- so quick and easy to make a claim. They also always call to check up after a few days!
- INSURER:
ASPCA
- POSTED: 12/19/2017
- BY: Liz
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Pet lovers, rejoice! Finally, a company that cares.
First. Whenever I have questions, i get to talk to a person on the phone. Who loves animals. Second. Never have I ever had a problem, with these guys. Happy to pay my premium to get the best service out there. Saved my butt (and my dog's butt) many times! Easy claim service, quick response time, and DIRECT BILLING (which could be just because I also love my vet... but you get the picture)! Yay!
- INSURER:
Trupanion Canada
- POSTED: 12/19/2017
- BY: Kacie
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Original eye surgery was 4 years ago and Trupanion still pays 90% of necessary eye drops.
Fast efficient service. Even vets who I've had to visit recommend Trupanion.
- INSURER:
Trupanion
- POSTED: 12/19/2017
- BY: Carol
- BREED: Border Terrier
- AGE OF PET: Over 11 years
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Infections
Clear communication, & responsive. Very pleased.
- INSURER:
Trupanion
- POSTED: 12/19/2017
- BY: Vicki
- BREED: Goldendoodle
- AGE OF PET: Over 11 years
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Awesome!
If only human insurance were this easy! Every person I spoke with was beyond courteous and helpful. I never had to wait to reach someone and am pleased with the speed with which my claim was processed and it was paid out faster than the 5-7 business days. And even when I had questions, they were answered quickly and efficiently.
- INSURER:
Trupanion
- POSTED: 12/19/2017
- BY: Carrie
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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I was relieved I had kept Andy's insurance current.
I insured two of my dogs. One passed away prematurely at the age of 8. My ASPCA pet insurance expired at midnight. Honey passed away at 6:00 am. The 6 hours caused Honey's illness to be a pre-existing one making the last visit emergency room expenses ineligible for coverage. I could have fought it but was too grief stricken. My other dog Andy just passed away on 10/25/17. The policy reimbursed me for almost all expenses (up to my level's limit $3,000)for which I am very grateful.
- INSURER:
ASPCA
- POSTED: 12/19/2017
- BY: Karen
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Reasonable Turn-around Time and low hassle rate.
Kyper had to have a thorough diagnostic series to determine whether or not she had an intestinal blockage. The conclusion was negative, which made everyone happy. Embrace received our claim via fax and honored it within weeks. That compares well with our previous experience with other companies. As always with insurance, it's good to have it and you hope to never need it.
- INSURER:
Embrace
- POSTED: 12/19/2017
- BY: Drew
- BREED: Portuguese Water Dog
- AGE OF PET: 7 - 10
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