No coverage so far
The only issue I have is that not many of my expenses have been covered / reimbursed...but I do realize dog insurance serves the same purpose as human insurance - catastrophic situations.
- INSURER:
Trupanion
- POSTED: 12/28/2017
- BY: Tracey
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Lower plan
Would love to have a less expensive plan with lower deductibles
- INSURER:
Trupanion
- POSTED: 12/28/2017
- BY: Daniele
- BREED: Lhasa Apso
- AGE OF PET: 7 - 10
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Continual increases
Continual increases yearly are my concern with Trupanion. My car insurance doesn't even adjust this much.
- INSURER:
Trupanion
- POSTED: 12/28/2017
- BY: Jessica
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Pricing
I find the insurance to be getting quite expensive. That is really my only negative feedback regarding Trupanion.
- INSURER:
Trupanion
- POSTED: 12/28/2017
- BY: Jennifer
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
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Pre-existing conditions
i should have been more careful when enrolling Velma with Trupanion. She had pancreatitis years ago, and this became a big issue over the past 2-3 years as a pre-existing condition, the definition of which seems to have been stretched a bit to deny coverage.
- INSURER:
Trupanion
- POSTED: 12/28/2017
- BY: Bill
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Denied claims
I've had past issues with Trupanion not paying out and creating new buckets for recurring issues. It's unfortunate given that trupanion prides itself as a perceived ethical insurance option.
- INSURER:
Trupanion
- POSTED: 12/28/2017
- BY: Fayaz
- BREED: Alaskan Klee Kai
- AGE OF PET: 0 - 3
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Denied claim
Just disappoint that since we have a male dog and his testicles did not drop we are not covered by insurance. The surgery is compared to neutering a female.
- INSURER:
Trupanion
- POSTED: 12/28/2017
- BY: Meghan
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Overpriced premiums
My experience is great every time I call in. I don't want this survey to reflect negatively on Kevin as my issue is with the over priced premiums I pay, not customer service.
- INSURER:
Trupanion
- POSTED: 12/28/2017
- BY: Erin
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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Thank you for helping
thank you Trupanion for helping my dog.
- INSURER:
Trupanion
- POSTED: 12/28/2017
- BY: Charlotte
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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