Never had a bad experience
i have never had a bad experience calling customer service. I wish my own insurance was as easy to understand and navigate as my dog's is!! Thank you for all your help.
- INSURER:
Trupanion
- POSTED: 01/05/2018
- BY: Erin
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Great service
I have had Trupanion insurance for my 2 dogs since they were puppies, they are now 8 and 11. I have always had great service and in a timely manner. Thank you
- INSURER:
Trupanion Canada
- POSTED: 01/05/2018
- BY: Brooke
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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I love you!
I love your company so much!! You are transparent, helpful and cover what you say you'll cover. Thank you for being such a pleasure to work with, especially during stressful times like when my dog is sick or injured.
- INSURER:
Trupanion
- POSTED: 01/05/2018
- BY: Ashley
- BREED: Greyhound
- AGE OF PET: Over 11 years
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Excellent customer service.
I very rarely have to call but when I do you provide excellent customer service....keep up the good work!
- INSURER:
Trupanion Canada
- POSTED: 01/05/2018
- BY: Christina
- BREED: Toy Poodle
- AGE OF PET: Over 11 years
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BETTER than people insurance!
I tell people - Trupanion insurance for animals is BETTER than people insurance! NO hassle - very helpful! Thank you.
- INSURER:
Trupanion
- POSTED: 01/05/2018
- BY: Cecilia
- BREED: Scottish Deerhound
- AGE OF PET: 7 - 10
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Prompt and efficient
It's too bad all other company's where as easy to deal with as Trupanion, very prompt and efficient
- INSURER:
Trupanion Canada
- POSTED: 01/05/2018
- BY: Stewart
- BREED: Cocker Spaniel
- AGE OF PET: 7 - 10
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Highly recommend Trupanion
My wife and I have 20 month old twins, but Sebastian the cat was our first baby. The diagnosis of cancer was devastating in July 2017. We looked to Trupanion as a partner in his fight. Without insurance, our options would have been limited. Sebastian fought a brave fight, but on October 27 he passed away. Despite his passing, Trupanion stuck with us and covered every bill and even his euthanasia treatment. I recommend pet Insurance to any new pet owner, but I highly recommend Trupanion over any other company
- INSURER:
Trupanion
- POSTED: 01/05/2018
- BY: Anthony
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
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Awesome!
The agent I spoke to was awesome!! Very friendly and made my request very easy to process. She also provided extra information that was a huge help!! I love your company!
- INSURER:
Trupanion Canada
- POSTED: 01/05/2018
- BY: Michelle
- BREED: Pug
- AGE OF PET: 7 - 10
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Satisfied
So many times I've asked a customer service rep a question, and because it's not within their script, they don't understand and answer something I didn't ask. This was so not the case for a change! She was knowledgeable and personable. I've told several people in the last week about Trupanion and my satisfaction thus far.
- INSURER:
Trupanion
- POSTED: 01/05/2018
- BY: Tonya
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Everyone is great
Thank GOD for being there and helping care for Ninja, my best buddy. Without your help, he would be dead by now. Every body I spoke to was just great. Again, Thank You for your fast turn around in approving funding for my sick dog. Lewis Cains
- INSURER:
Trupanion
- POSTED: 01/05/2018
- BY: Lewis
- BREED: Miniature Pinscher
- AGE OF PET: Over 11 years
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