Prompt response
Have only had wellness visits, thankfully, for our two Labs. Embrace has responded quickly and reimbursed us for those charges. Have yet to place a claim for an illness or injury but would expect same level of service.
- INSURER:
Embrace
- POSTED: 01/05/2018
- BY: John
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Love Trupanion!
I’ve been extremely satisfied since I got Trupanion coverage for my puppy. The claims process is super easy and when I need to call they are always super friendly!
- INSURER:
Trupanion
- POSTED: 01/05/2018
- BY: Holly
- BREED: Sussex Spaniel
- AGE OF PET: 0 - 3
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Great coverage. Quality Customer Service.
Embrace was recommended to me and I am thoroughly satisfied with their customer service, coverage, and ease of claim submissions. I have had other pet insurance which was not bad but Embrace is definitely better.
- INSURER:
Embrace
- POSTED: 01/05/2018
- BY: Richard
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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better insurance than people insurance
I've had healthy paws insurance for almost five years now for my dog Dexter. It's been the wisest investment I've made in years. The policy and protection are first rate. The cost is very reasonable. The claims process is quick and easy. Plus they have paid without issue on every single claim. I will be with them for life for all my pets.
- INSURER:
Healthy Paws
- POSTED: 01/05/2018
- BY: Bert
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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So far I can't complain
I got trupanion because a friend of mine had it & their dog got cancer & I was shocked to see that they were paying their claims. I had pet insurance several years ago with another company & after several years I had to put in a claim & they literally paid me back peanuts. So far I've been pleased with the small claims that I've sent in & they have paid.
- INSURER:
Trupanion
- POSTED: 01/05/2018
- BY: carol
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Outstanding coverage at a great cost
I feel as if the insurance coverage is great. Just when you think you don't need it something goes wrong with your pets health or an accident happens. Worth the little extra money to know my dog is covered!
- INSURER:
ASPCA
- POSTED: 01/05/2018
- BY: James
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Great customer service
I have been particularly pleased with the customer service! I filed a claim for my pup and days later there was a kind follow-up to see how he was doing. I also appreciated the ability to upload my bill on the phone app and process payment so much quicker!
- INSURER:
ASPCA
- POSTED: 01/05/2018
- BY: MaryAnn
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Never Any Issues or Hassle
We have had Trupanion coverage for almost 12 years. While it doesn't cover normal treatments (vaccinations, dental care, spaying, etc.) it has been a life saver when our dog needed emergency care. Now that he is older (12), I would hate to be in the heart breaking position of having to put her down because I couldn't afford a treatment. The two times she had to be hospitalized in her life, Trupanion was a financial life saver.
- INSURER:
Trupanion Canada
- POSTED: 01/05/2018
- BY: Shona
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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My concern with a claim was resolved within 3 days to my satisfaction.
I questioned a denial of a claim made in November. After sending additional information to Embrace
my concern was resolved in a positive manner.
- INSURER:
Embrace
- POSTED: 01/05/2018
- BY: John
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Fantastic, friendly, informative
Kayla was fantastic, friendly, informative and above all helpful. I was very stressed out with AKC when I called and was ready to drop coverage if I didn't get proper help. Kayla addressed my concerns and gave me next steps... she did a great job.
- INSURER:
AKC
- POSTED: 01/05/2018
- BY: Luis
- BREED:
- AGE OF PET: 0 - 3
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