Problem not resolved
Couldn't resolve my problem to change my payment plan
- INSURER:
Trupanion Canada
- POSTED: 01/08/2018
- BY: Lorraine
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Very professional
the person I spoke to was very professional.
- INSURER:
Trupanion
- POSTED: 01/08/2018
- BY: Dale
- BREED: Rottweiler
- AGE OF PET: 7 - 10
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Always recommend
I will Always recommend Trupanion to anyone. Every person I have spoke to there has always been amazing and helpful. Bonnie seemed to have an issue with listening. So really did not know what my question even was- just assumed and continued to talk over me. When she was finally finished I was able to finally tell her what I was asking, and no the issue was never resolved. But by the end of the day I did have my answer in my email claim.
- INSURER:
Trupanion Canada
- POSTED: 01/08/2018
- BY: Lynda
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
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Very helpful.
Trupanion has been very helpful and compassionate whenever I have had to deal with insurance or claims.
- INSURER:
Trupanion
- POSTED: 01/08/2018
- BY: Creagh
- BREED: Dogue de Bordeaux
- AGE OF PET: 7 - 10
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Recommended many times
I have recommended Trupanion many times
- INSURER:
Trupanion
- POSTED: 01/08/2018
- BY: Dawn
- BREED: Irish Wolfhound
- AGE OF PET: 7 - 10
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Best pet insurance
Trupanion is the best pet insurance on the market. I've had several that can't even come close to your insurance. The representatives are all top notch.
- INSURER:
Trupanion
- POSTED: 01/08/2018
- BY: Maureen
- BREED: Boxer
- AGE OF PET: 7 - 10
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Misinformation
The miss information I was provided with resulted in me losing over $500 out of pocket on the first claim I submitted
- INSURER:
Trupanion
- POSTED: 01/08/2018
- BY: Noah
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Helpful staff
All my questions were answered. The rep was very helpful, knowledgeable & friendly.
- INSURER:
Trupanion
- POSTED: 01/08/2018
- BY: Eve
- BREED: Giant Schnauzer
- AGE OF PET: Over 11 years
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Easy and Reliable
Our 1 year old dog Charlie decided to surprise us this Christmas by eating a glass ornament. We had to take him for emergency surgery and two follow up x-rays to ensure that the glass that made it out of his stomach and into his digestive tract passed through safely. The care totaled around $4000. It was very easy to submit the paperwork online. Embrace covered all three claims and we were reimbursed 80% via direct deposit within a week of each claim--well before our credit card bill for the veterinary care was due. This coverage really saved our Christmas!
- INSURER:
Embrace
- POSTED: 01/07/2018
- BY: Allison
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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Embrace Insurance has been awesome to work with.
I researched several pet insurance companies before deciding on Embrace. Their customer service and timely claims processing has confirmed my decision many times over. I originally decided to buy insurance when we brought home a German Shepherd puppy. Embrace has covered all our claims from well checks to his more serious diagnosis of epilepsy.
- INSURER:
Embrace
- POSTED: 01/07/2018
- BY: Kim
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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