Overwhelmed with gratitude.
As I recently lost my pet, this process was not only smooth and easy, but filled with empathy. I am so overwhelmed with gratitude for the representative that answered my call. Thank you.
- INSURER:
Trupanion
- POSTED: 05/24/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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So far all my interactions with anyone who works at Trupanion have been incredibly helpful and everyone I’ve spoken with has been kind and informative
So far all my interactions with anyone who works at Trupanion have been incredibly helpful and everyone I’ve spoken with has been kind and informative
- INSURER:
Trupanion
- POSTED: 05/23/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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The customer service is always on point and the representatives are always friendly and prompt.
The customer service is always on point and the representatives are always friendly and prompt.
- INSURER:
Trupanion
- POSTED: 05/22/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Dealing with trupanion is a real pleasure compared to health insurance providers.
Dealing with trupanion is a real pleasure compared to health insurance providers. Your people are compassionate, responsive and friendly.
- INSURER:
Trupanion
- POSTED: 05/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Surprisingly great insurance service
This company couldn't be better. All I have to do to submit a claim is take a photo of my vet invoice and upload it to my account. Responses are super fast (a day or two), and claims benefits are paid directly into my bank account.
- INSURER:
Trupanion
- POSTED: 05/20/2021
- BY: Rebecca
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Patrick was very helpful genuinely understanding and knowledgeable!
Patrick was very helpful, genuinely understanding and knowledgeable! I always receive great customer care when calling TruPanion and my calls are answered almost immediately.
- INSURER:
Trupanion
- POSTED: 05/20/2021
- BY:
- BREED: Boston Terrier
- AGE OF PET: Over 11 years
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I’m currently appealing a claim.
I’m currently appealing a claim. So I’m not happy in the moment. However, you have been very good in the past.
- INSURER:
Trupanion
- POSTED: 05/20/2021
- BY:
- BREED: Saint Bernard
- AGE OF PET: 7 - 10
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Whenever I’ve called your office staff have been friendly helpful & showed empathy when needed
Whenever I’ve called your office staff have been friendly, helpful & showed empathy when needed
- INSURER:
Trupanion
- POSTED: 05/18/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
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Friendly knowledgeable available 24 7.
Friendly knowledgeable available 24 7. Kind and obviously love pets.
- INSURER:
Trupanion
- POSTED: 05/18/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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