they get the claim paid quickly.
they get the claim paid quickly. never a problem
- INSURER:
Trupanion
- POSTED: 01/02/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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BUY PET INSURANCE. JUST NOT FROM EMBRACE
Something has gone entirely wrong with this company. Have had ups and downs over the years but had been fairly happy until the last year. Just a nightmare. Any excuse not to process anything, cover anything or pay is used. Avoid like the plague.
- INSURER:
Embrace
- POSTED: 01/01/2022
- BY: Katherine
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
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Best decision in pet ownership
We bought this policy over 10 years ago when our Toby was just a pup.
We continued to pay premiums with no claims in those 10 years, we had a healthy pup. While I started to second guess our need for the insurance those thought were put to rest last year
2020 was terrible and one of the worst things was, a car hit our toby.
Well over 11 THOUSAND dollars in emergency vet bills later, we only paid 2 thousand dollars.
We were sold on the policy, but recent events completely sold us on the company.
This past 2 months we spent another 3 thousand dollars on dental work.
We found out that emergency vet never x-rayed Toby's face after direct impact with the car's tire. On a routine check up, his regular vet discovered broken teeth below the gumline that needed extractions, a result of his accident that wasn't initially discovered. The extractions led to complications and colitis in Toby.
Mind you this is OVER A YEAR after the initial accident. Well I'm am pleased to say this company was so stand up about everything. After submitting a little documentation, they rolled it into the initial claim, and did not charge us another deductible. 90% of another 3K bill was covered. Not only is the company stand up, but EVERY SINGLE AGENT we've spoken to, was nothing less than kind, compassionate, responsive, and competent.
We couldn't be happier with Trupanion. It's the peace of mind , and financial security every pet owner needs!!!
- INSURER:
Trupanion
- POSTED: 01/01/2022
- BY: Naomi
- BREED: Puggle
- AGE OF PET: Over 11 years
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Pleasant and knowledgeable
Pleasant and knowledgeable
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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I frequently recommend Trupanion.
I frequently recommend Trupanion. They have been there for us in some of most difficult times. Quick and easy claims support.
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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The amount of money you charge is absolutely insane.
The amount of money you charge is absolutely insane. I pay just as much for my 2 dogs as I do for my whole families health insurance. And I’ve n never once submitted a claim. Insanity. I’d be better off putting the money I put into this insurance into an envelope God forbid there’s an issue. Very disappointed.
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Great customer service!
Great customer service! Really appreciate it - Becca was so helpful.
- INSURER:
Trupanion
- POSTED: 12/29/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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