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Recommended you to our dermatologist yesterday

Too long time to process a claim.

Rhonda explained the situation to me very well (my dog actually had procedures with two different diagnoses...two lumps, different dx) so the deductible was applied to both. I really like the fact that Trupanion's deductibles are for the lifetime condition, not an annual. Plus, Rhonda was very nice and was concerned about Misty's well-being now.

I've been with your company for the last 12 years and even though I'm happy to have the insurance I do find the monthly cost to be high. My rates went up a lot through the years

Rhonda made me feel very special as a Customer. I called to find out if laser treatment was covered, she told me it was and thanked me for taking such good care of my animals! ♥️

Because I always receive fast and courteous service.

Shina was very helpful. She listen to my concerns and sent information to the claims supervisor about them, Within that day I received confirmation on my claim and my concerns where address. I feel you have a great employee in China. She is the type of asset that will only save and earn more money for your company. the only thing I recommend for future clients is that you add a wellness package to you service with a $250.00 yearly deduction. I will be getting a new pup soon and this service will determine who I get the pet insurance from. Check out Nationwide pet insurance for an example of this coverage. Thank you for all your care with my dog Dakota she has need you insurance more than I could have know. Thank you Kathleen Ford

Take one stressed-out insomniac dog momma, one four-legged cancer patient sleeping peacefully by the bedside, and one email opened at 3am saying my premium payment didn't get processed... that's the perfect recipe for loving Trupanion's 24/7 support. I can rest assured that my fur baby's treatment remains covered. Thank you for being there for us!

Trupanion has been incredible, when you are going through something with your pet, which lets face it they are like our children, it's nice that Trupanion made everything so easy and were always available for questions and they conveyed that they truly cared. Thank you.

Trupanion is always quick to take your call, you feel as if the entire company is there to help you. The representatives are always cheerful and willing to help which is great. I've been using Trupanion since 2011 and I'm so happy that I found them.