Great interactions
Have only had two phone interactions thus far and both have been great. It's expensive, but if our lab needs the surgery they suspect he'll need, it will have been well worth it.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Robin
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Genuine and friendly
I felt like I was talking to a friend. There was genuine caring and conversation.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Valerie
- BREED: Saint Bernard
- AGE OF PET: 0 - 3
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Top notch staff!
I have called twice in the last week with questions regarding separate issues. The customer service associates I have spoken to are top notch! Thank you for making things so easy!
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Melanie
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: 7 - 10
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Recommend to many
I have recommended Trupanion for many reasons....people MUST have pet insurance...but they need a company that provides the best customer service...people like Patrick...when I contact you I could be in distress which I was as my kitty was ill and I want her to have the best chance at coming back to health...that's where you come in....making vet visits so much easier.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Donna
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
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I love Trupanion!
I love Trupanion! Customer service is outstanding and reps really seem to care about what's going on with my pet.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Shantae
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Best decision
Insuring with Trupanion was the best decision. Their representatives are always helpful and claims are handled very quickly. Well worth the premiums for piece of mind. Highly recommended!
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Karen
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: 7 - 10
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Explained everything
Jennifer thoroughly explained all the specifics regarding how long pet records are maintained and how to logon to the website where all the records can be viewed.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Mimi
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Helpful
Kathleen was amazingly Helpful, kind, and patient.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Chris
- BREED: Poodle
- AGE OF PET: 7 - 10
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Delightful
Rebekah was truly delightful to speak with. She was well-informed, yet extremely kind and genuine. In my opinion, she is a definite asset to Trupanion.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Karen
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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