Top notch staff!
I have called twice in the last week with questions regarding separate issues. The customer service associates I have spoken to are top notch! Thank you for making things so easy!
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Melanie
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: 7 - 10
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Recommend to many
I have recommended Trupanion for many reasons....people MUST have pet insurance...but they need a company that provides the best customer service...people like Patrick...when I contact you I could be in distress which I was as my kitty was ill and I want her to have the best chance at coming back to health...that's where you come in....making vet visits so much easier.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Donna
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
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I love Trupanion!
I love Trupanion! Customer service is outstanding and reps really seem to care about what's going on with my pet.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Shantae
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Best decision
Insuring with Trupanion was the best decision. Their representatives are always helpful and claims are handled very quickly. Well worth the premiums for piece of mind. Highly recommended!
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Karen
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: 7 - 10
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Explained everything
Jennifer thoroughly explained all the specifics regarding how long pet records are maintained and how to logon to the website where all the records can be viewed.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Mimi
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Helpful
Kathleen was amazingly Helpful, kind, and patient.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Chris
- BREED: Poodle
- AGE OF PET: 7 - 10
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Delightful
Rebekah was truly delightful to speak with. She was well-informed, yet extremely kind and genuine. In my opinion, she is a definite asset to Trupanion.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Karen
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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Super friendly
Super friendly, very helpful
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Dave
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Wonderful
You have done a wonderful job with handling my claims especially over the phone.
- INSURER:
Trupanion
- POSTED: 01/26/2018
- BY: Heidi
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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