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I have had 6 cats with Pets Plus Us, with 5 currently with them. Their customer service I've always found to be excellent! Claim reimbursement times can be lengthy.. 3 to 4 weeks on average, there's been times it's been under 1 week... hopefully that can become more the norm for the company. They've always approved my cats claims other than a few times recently they randomly started denying his long time medication which they'd always approved and then denied the reassessment too, but that's fixed now! Other than that the only downside to PPU is they won't cover any dental at all! I get not covering routine dental and cleanings and knew that when I signed up. But my cat contracted calicivirus (confirmed via a PCR test) and was left with stomatitis and gum/mouth ulcers as a result of the virus continually flaring up.. which he requires antibiotics to clear up which they won't cover because it's 'dental' and he requires cleanings to ease the stomatitis and ulcers because of the calici too.. which they also don't cover. So if you have multiple cats or a cat more likely to come into contact with calici and want the coverage for the mouth/gum aspects of the virus I'd choose another company. This company is great for everything else! P.S I'd like to see a faster process for emergency preapprovals for over $1000, where direct pay to practice is concerned.

We really had a great experience with Trupanion and highly recommend them to pet owners.

Our Bullmastiff had an intestinal blockage. He had to have emergency surgery at Cornell University. The vet said they feared his intestine either bursting or going necrotic. We were so frightened. We called Pets Best and they helped us through everything. We are so very pleased. They reimbursement came within 10 days of submitting the claim. We would definitely recommend Pets Best. Thank you so much.

I am so pleased with PetsBest! I just got a new puppy and the benefits are already paying off.. I would recommend this to anyone I know with a dog or cat!

We're new to Embrace after have horrible experiences with Nationwide. Happy so far...they wrote to me when our vets office submitted a claim but with not information, It was quickly resolved by Embrace! Thank you!!!

Easy to use website, claims can be sent via a photo download quickly and easily. Prompt responses for receiving, processing, and direct depositing of paid claims.

My dog ate something and had to go the er vet. She was having head tremors and unable to sit up. She was at the vet for 2 nights a total of 2200$. Figo approved the claim but the process to get the check took some time. The first check was lost in mail so we had to wait about 2 months for it get resolved which is my only compliant

I have had embrace since my dogs were under a year old and have always had an excellent experience

I first bought Healthy Paws when my vizsla was 8. Within a year she was diagnosed with hemangiosarcoma. It was terminal. HP covered around $20,000 in expenses. We knew we couldn't cure her and I am sure HP did too. Together we gave her, and us, another 6 months. Now I have 3 dogs and they are all insured. It's just peace of mind. One of my dogs recently tore her ACL. With HP's coverage for one treatment that dogs insurance payments have been reimbursed to date. I only wish my own health coverage was this easy.

I got insurance for my dog, Darwin, when he was 3 but didn’t think I’d need it for at least a few years. I am so glad I got the insurance when I did because, one day out of nowhere, he woke up paralyzed. APSCA covered exactly what they claimed to, and were extremely supportive throughout the whole process. I only gave them 9/10 because it did take several weeks to be reimbursed, but I think this is common across all pet insurance companies. I highly recommend getting ASPCA insurance for all dog owners - you never know when you’ll need it, but when you do, you’ll be glad your fur baby is covered.