5
out of 5
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5
out of 5
I have been incredibly satisfied with Trupanion.
I have been incredibly satisfied with Trupanion. Claims are processed very quickly and the paperwork clearly explains what is covered and what is not. (I wish **my** health insurance was as easy to do as my dog's!)
- INSURER: Trupanion
- POSTED: 02/05/2018
- BY: Nancy
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
5
out of 5
I have had only very positive experiences with the service at Trupanion.
I have had only very positive experiences with the service at Trupanion. My questions are always answered thoroughly, and I don't feel rushed to finish my call. It provides a sense of relief, as navigating the costs of healthcare for my aging heart-wrapped-in-fur is not an easy task!
- INSURER: Trupanion
- POSTED: 02/05/2018
- BY: Kelley
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
5
out of 5
As always Trupanion provided great customer service.
As always, Trupanion provided great customer service. Alyssa was no exception! I only wish my own health insurance company was so easy to work with!
- INSURER: Trupanion
- POSTED: 02/05/2018
- BY: Kathryn
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
5
out of 5
My interactions with Trupanion staff are always very helpful and informative.
My interactions with Trupanion staff are always very helpful and informative. Besides answering any questions I have, they always offer tips and further information. Trupanion has always been very compassionate when I have called to remove a deceased animal from my policy.
- INSURER: Trupanion
- POSTED: 02/05/2018
- BY: Joan
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
5
out of 5
She was very quick and efficient and also very kind!
She was very quick and efficient and also very kind!
- INSURER: Trupanion Canada
- POSTED: 02/05/2018
- BY: Sofya
- BREED: Pomeranian
- AGE OF PET: 7 - 10
3
out of 5
When I advised your company I had moved from Alberta to B.
When I advised your company I had moved from Alberta to B.C. my premiums shot right up. I am still the same person with the same animals and can see no justification for the rate hike. Will never use your company again should I get another pet.
- INSURER: Trupanion Canada
- POSTED: 02/05/2018
- BY: Liz
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
5
out of 5
I find everyone to be very helpful and kind.
I find everyone to be very helpful and kind. I would and do tell people about you all the time and that they should get pet insurance and go with you. You guys have been extremely kind and thoughtful and that to be makes you guy's number 1
- INSURER: Trupanion Canada
- POSTED: 02/05/2018
- BY: Colleen
- BREED: Jack Russell Terrier
- AGE OF PET: 7 - 10
3
out of 5
Would have given 10 when I started 5 years ago
I would have given 10 when I started 5 years ago & the price was $37. Now it’s almost $60. And I find it very expensive. I have considered ending my insurance. Far to Expensive. If it was around $40 you would probably have a lot more people registered meaning more money for the company to pay for pet medical expenses that arise & also make money for the company. I don’t get it?
- INSURER: Trupanion Canada
- POSTED: 02/05/2018
- BY: Sandra
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
5
out of 5
Nicollet was very knowledgeable of her role.
Nicollet was very knowledge of her role. Even though mistakes were made with my process but she delivered her promise by fixing the problem as soon as possible and provided solution. Best service so far over the phone.
Thanks
- INSURER: Trupanion Canada
- POSTED: 02/05/2018
- BY: Jackee
- BREED: English Bulldog
- AGE OF PET: Over 11 years