Shannon answered my question cheerfully and was able to give me the answer I was looking for.
Shannon answered my question cheerfully and was able to give me the answer I was looking for. I've always had wonderful help from Trupanion's customer service representatives any time I've phoned with a question or a problem.
- INSURER:
Trupanion
- POSTED: 02/05/2018
- BY: Peggy
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
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Always very helpful and informative.
Always very helpful and informative.
- INSURER:
Trupanion
- POSTED: 02/05/2018
- BY: John
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Very unclear
Very unclear about if the condition will be covered and there has been very little communication on that topic.
- INSURER:
Trupanion
- POSTED: 02/05/2018
- BY: Mischa
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: 7 - 10
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It's confusing how the claims related to the same issues are given different claim numbers.
It's confusing how the claims related to the same issues are given different claim numbers. It creates more confusion and distrust in how the claims are handled
- INSURER:
Trupanion
- POSTED: 02/05/2018
- BY: LoLeatha
- BREED: Dachshund
- AGE OF PET: 7 - 10
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Kairi was so lovely and helpful.
Kairi was so lovely and helpful. Answered my question and truly professional.
- INSURER:
Trupanion
- POSTED: 02/05/2018
- BY: Yvette
- BREED: Soft Coated Wheaten Terrier
- AGE OF PET: Over 11 years
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Trupanion allowed me to give my dog the medical care that he needed without the added worry of financial obligation.
Trupanion allowed me to give my dog the medical care that he needed without the added worry of financial obligation.
- INSURER:
Trupanion
- POSTED: 02/05/2018
- BY: Dean
- BREED: American Bulldog
- AGE OF PET: 7 - 10
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You guys are great!
You guys are great! Best customer service of anyone in recent memory.
- INSURER:
Trupanion
- POSTED: 02/05/2018
- BY: Amy
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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So grateful to have Trupanion insurance at this time in our sweet boxer’s aging life.
So grateful to have Trupanion insurance at this time in our sweet boxer’s aging life. The best investment we ever made when he was two years old, and now he is 9 1/2 With some serious problems.
- INSURER:
Trupanion
- POSTED: 02/05/2018
- BY: Monica
- BREED: Boxer
- AGE OF PET: Over 11 years
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Thankyou for helping us take good care of our dear Greta for so many years.
Thankyou for helping us take good care of our dear Greta for so many years. Your professionalism and kindness at this difficult time is invaluable.
Respectfully, Mike & Carol Kuehl
- INSURER:
Trupanion
- POSTED: 02/05/2018
- BY: Michael
- BREED: Beagle
- AGE OF PET: 7 - 10
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I am always delighted with how friendly and helpful your customer service representatives are.
I am always delighted with how friendly and helpful your customer service representatives are.
- INSURER:
Trupanion
- POSTED: 02/05/2018
- BY: Lauren
- BREED: Shar Pei
- AGE OF PET: 7 - 10
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