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Good and helpful customer service. Fast processing for claims submitted

I was well aware of pet insurance and before bringing our new goldendoodle puppy home I spent many hours researching the various providers. I had narrowed it down to two when I decided to go with Trupanion due to the direct pay that is available at some vets. I signed up for Trupanion less that day after bringing our puppy home with a certificate that was provided to us by our breeder. Flash forward a little more than a week and I am being sent away to Ireland on a work trip, leaving my puppy with family. They had a large lab that took to our puppy and they were fast friends. Unfortunately during one of their play sessions the lab came down on our puppy's leg fracturing his tibia. Our initial claims have already been processed and paid out with checks in the mail, all within a few days of submitting the paperwork. There was no questioning of the charges, and they were true to their word covering 90% of the expenses after our $250 deductible was met. Murphy will have a few more appointments before his leg is cleared and he can return to normal but the stress of these expenses is greatly reduced thanks to Trupanion. I would always read from people that are against pet insurance saying "just put the rate you would pay in the bank each month" well to them I just say you never know when an accident will come up and even paying our monthly rate for a year would not have covered the reimbursement we have already received. Thank you Trupanion!

To say these people care is a complete understatement. They are committed to customer service like no other. I am proud to have been associated with this company.

For anyone out there looking for affordable health insurance for your furry friend, I highly recommend you check out healthypaws pet insurance. I have two Flat-coated Retrievers age 2 and 4. I've had to use this insurance several times for their care and never had a problem. It's wonderful to know that you have health insurance for your animal that you can rely on for a low monthly fee. This certainly was worth it for me, has saved me so much in health care bills for my two dogs. I really recommend you check this insurance out, there is no hassle and from the time you submit a claim till the time you receive your reimbursement takes no longer than 10 days. It certainly has paid for itself, thank you to the folks at healthypaws!

Timely processing of claims; excellent service via phone, informed personnel, good terms

I'm very happy with the service of ASPCA. First of all, customer service has always been very patient and helpful, when I've needed help with claims. Claims are processed in a timely matter.

Easy to use interface and the on-phone customer service is fantastic

The service is better than expected. I haven't had an issues with reimbursements on claims either. I would recommend this to anyone with pets.

Online submission is easy to use. Prompt processing. Friendly reps. No regrets!

Veterinary expenses are real surprises! .... but this company helps you to face those difficult situations with peace of mind and great customer service.