5
out of 5
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5
out of 5
Easy to claim as the vets office can be paid directly by Trupanion
Easy to claim as the vets office can be paid directly by Trupanion
- INSURER: Trupanion Canada
- POSTED: 01/24/2018
- BY: Judy
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
5
out of 5
Wonderful!
Jorge did a wonderful job and had lots of patience when I kept messing up!
- INSURER: Trupanion Canada
- POSTED: 01/24/2018
- BY: Wendi
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
5
out of 5
Trupanion is great.
Trupanion is great. They do what they are supposed to. Their customer service is very receptive. I have used them for 8 years for two Westies.
- INSURER: Trupanion
- POSTED: 01/24/2018
- BY: Jerry
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
5
out of 5
Super helpful
Mel was super helpful and even called me back to let me know that my policy also covers things like chiropractic & holistic therapy as an option rather than just surgery.
- INSURER: Trupanion Canada
- POSTED: 01/24/2018
- BY: Alisa
- BREED: Labradoodle
- AGE OF PET: 0 - 3
5
out of 5
5
out of 5
So fast!
You guys are always so fast and easy to deal with! I love that I always get a real person whenever I call, day or night. I've never had any trouble getting anything covered, and the process is so simple. I recommend you guys to everyone! Thanks so much!!
- INSURER: Trupanion
- POSTED: 01/24/2018
- BY: Eileen
- BREED: German Shepherd
- AGE OF PET: 7 - 10
3
out of 5
Issue resolved
The issue (incorrect claim made) was resolved but did not feel reassured about how it occurred.
- INSURER: Trupanion Canada
- POSTED: 01/24/2018
- BY: Tracy
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
5
out of 5
Appeal
Disappointed that I am going to need my vet to confirm that Baileys issue was connected to previous one from 7 days before. I was having to pay my deductible AGAIN. This is an inconvenience for me and my vet. All I need to be doing just now is worrying about Bailey and not Trupanion being realistic.
- INSURER: Trupanion
- POSTED: 01/24/2018
- BY: Pauline
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
5
out of 5