Above and beyond
Karly went above and beyond regarding my question and called me back to tell me the problem has been resolved I didn't expect the phone call back Was much appreciated
- INSURER:
Trupanion Canada
- POSTED: 01/25/2018
- BY: Marc
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Claim response tome excellent,
Claim response tome excellent, handled by my Vets office and paid directly so no hassle for me!
- INSURER:
Trupanion
- POSTED: 01/25/2018
- BY: Pamela
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Very nice
Very nice and knowledgeable
- INSURER:
Trupanion
- POSTED: 01/25/2018
- BY: Karen
- BREED: American Staffordshire Terrier
- AGE OF PET: 7 - 10
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Great
You guys are great. Keep up the amazing help you provide. They only problem I had was about nut claim. They needed additional information but I was not contacted and my vet said they received a call from you but it was not specified that additional information was needed. I had to call and figure out and then communicate that to my vet.
- INSURER:
Trupanion
- POSTED: 01/25/2018
- BY: Khiry
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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I learned with my elderly 15 year old cat -
I learned with my elderly 15 year old cat - who I havent insured as it is just not worth if financially with her age and ongoing conditions - that insurance is a wonderful thing to have. My 3 year old cat was recently given a probable diagnosis of irritable bowel disease. Knowing that I had Trupanion really helped ease the worry of getting her looked after and medicated properly. My 4 month old kitten is also insured through Trupanion. I always recommend Trupanion to my fellow parents-of-fur-babies!
- INSURER:
Trupanion Canada
- POSTED: 01/25/2018
- BY: Vikki
- BREED: <Mixed Breed (Cat)>
- AGE OF PET: 7 - 10
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The claims process was fairly easy,
The claims process was fairly easy, and the phone support is very good
- INSURER:
Trupanion
- POSTED: 01/25/2018
- BY: Jonah
- BREED: Domestic Shorthair
- AGE OF PET: Over 11 years
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Your staff always has a quick turnaround
Your staff always has a quick turnaround and great attention on phone calls. Keep it up
- INSURER:
Trupanion
- POSTED: 01/25/2018
- BY: Mario
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: 7 - 10
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Ease of filing claim and excellent coverage
Ease of filing claim and excellent coverage
- INSURER:
Trupanion
- POSTED: 01/25/2018
- BY: Nicole
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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No hassle,
No hassle, process is easy and claims are paid quickly. Not a fan of how much my monthly premium has gone up in 5 years but the price you pay I guess!
- INSURER:
Trupanion
- POSTED: 01/25/2018
- BY: David
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Claims are processed quickly and paid promptly
Claims are processed quickly and paid promptly
- INSURER:
Trupanion
- POSTED: 01/25/2018
- BY: Julie
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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