Find and read reviews with confidence

Pet medical insurance is a hard pill to swallow, until you need it. Thank you Trupanion for being there for us in time of need.

Lisa handled my call well- professionally and friendly. I have no complaints about how she handled my call. I’m just frustrated to learn that I don’t really get the “puppy price” forever like everyone claims. I work for a vets office and this is what we’ve been told and have been telling clients. I understand it’s still a reduced rate since I signed him up at 8 weeks, but I still feel like I’ve been lied to.

When I got this insurance I picked the price my budget could handle. It has now increased to the place where I may have to look for another provider so I am not happy with you outrageous price increases and being a senior citizen on a fixed pension I may have to cancel my policy. I chose your company because you had the best coverage I could find and while your cost was very high I felt It was worth it. Now I'm evaluating my options. I may be better off to just save the $60 a month in an emergency account and use it as needed. As the person I talked to suggested I know I could increase the deductible and lower the payments but this probably means I would really only see an advantage should we have a major accident or illness. It would be nice if you had a senior discount. Anyway I am still evaluating my options so will stay with you for now .

Always friendly always helpful and in our case always have come through when we needed them

Love the service I have received with Trupanion, some of the best customer service I have ever had. Truly the best insurance company to work with and exceptional care when it comes to animals! Keep up the good work Jorge!

Always great to deal with on even difficult subject matter. Please don't change anything they are awesome !

I am very happy with the service provided by Trupanion and would recommend, and have recommended your services anytime.

I've been with Trupanion for 8 years and your service is excellent!

Very helpful in a time of need. Nice lady

Best and fast service ever!