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I cannot thank Healthy Paws enough for being there for our dog Kiki and my family when we need them. Kiki was diagnosed with Cushing syndrome and had a mass in her adrenal gland. Kiki underwent surgery to take out the mass which turned out to be cancerous. unfortunately, Kiki developed pancreatitis and kidney failure a couple of weeks later and was hospitalized several times. She lost appetite and lost a lot of weight and had to have a feeding tube inserted in her neck in order to help her get better. While we worried about Kiki's health, we are thankful that we have a pet insurance to take care of the financial side. Whenever I see or talk to people and coworkers who have pets, I advocate that they get pet insurance for the sake of their pet and themselves. I encouraged my sister, my son and other friends to get Healthy Paws pet insurance and they thanked me because Healthy Paws was there for them as well in time of their need. As for me, Kiki's medical expenses are over $10,000.00 now. Healthy paws processed our claims always immediately. their Customer Care even reached out to check on Kiki's condition. Is that GREAT or what? Thank you, Health Paws for being there for us. You are the GREATEST!

I am so greatful for Pets plus us insurance. Of course I was going to care for my pets no matter what but could not have imagined that a dog so young could have so many things go wrong at such an early age from a serious allergic reaction to needing cruciate ligament surgery with a few bumps along the way in her medical treatment. Thank goodness for insurance!

I am still waiting for a payment of a claim. I have spoken to 2 different representatives and still no check...

I have appreciated how honest, reliable and quickly all my legitimate claims have been paid. The claims that fell under deductible on my part, or were excluded for valid reasons were clearly identified. No problems at all.

Prompt handling of our previous claims.

Great service! Working with Trupanion was very easy and the claim was processed quickly. Thank you. I have already recommended Trupanion to a friend

Coverage I can count on and veterinarian is able to direct bill.

Ive had to file several claims for Gabriel over the years. Each time, the claim is processed and in my hands within 2 weeks. Im very happy with Trupanion and have recommended it to many of my friends.

Everything was handled in a timely manner.

Your agent was nice, patient, friendly, sincere, and helpful.