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Great insurance! Prompt payment. Thankful to have it

I realize some people will try to "defraud" insurance companies when they submit claims, but to basically be called a "liar" and then never even consider a formulary based drug on a claim - who is the liar?

Very quick with response and had to make a call for question. Rep was extremely helpful and pleasant.

Pleased with the ease of communication. Not sure what happened to ALL the pages I sent in, just wondering why only the ones that had the receipt covering some info was all that was viewed. I am going to resend all pages

I’m always paid out what’s agreed upon per my plan. Quick and friendly service

My Django had a kidney crisis in October 2016. He was diagnosed with chronic kidney disease a few months later. Embrace has been there for us all the way through. He’s had fluid therapy, as well as daily medication ever since. Embrace helped us get him to a specialist and a nutritionist, in addition to regular check ins with our veterinarian. Customer service has been friendly and helpful, and our many claims have been approved typically rather quickly. I recommend Embrace to anyone with pets. You just never know what they’ll need. I never want to make a decision about Django’s care based on financial factors, and Embrace helps with that peace of mind. Django is 12 1/2 now. He naps more than he used to, but is a happy, affectionate doodle :)

Both of our furry children became ill at the same time. Thanks to Embrace they were able to get treatment without any further worries.

Amy provided customer service excellence, with exemplary professionalism, friendly tone, and a sincere delivery to assist! Thank you, Amy! Thank you Pet Partners, Inc., for your priority to deliver high level service, great job!!!

My poor Arlo is constantly with his doctor for his illness. I never worry about the bill as worrying about Arlo is all I do. Thank you Embrace.

I am mostly disappointed that there are restrictions on what vet expenses are covered by the policy. I believe the quality of the pet's life is important and I had surgery performed on my Pekingese so that 4 years old he would not be faced with being lame