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I have always had exceptional service and I have always felt like I have the support and understanding of Embrace.

This is the second large claim (over $1600) we have had with Monkey, and I cannot say enough great things about our insurance policy! This last claim lasted throughout the course of a week when Monkey started vomiting, had diarrhea, and eventually stopped eating. We were going out of our minds with worry, but one thing we never had to worry about was the financial burden, because we knew that Monkey was covered through Nationwide. P.S. He is fine now, what the vet originally diagnosed as pancreatitis turned out to be a case of eating 2 baby wipes....which he pooped out whole after a week of torture.

Dealing with an injured young dog was so stressful! Our lab hurt herself jumping up and we were so unbelievably stressed as to helping her. The costs were staggering but pets plus us was there for us every step of the way!! It was such a weight off our shoulders that at least we didn't have to worry about the mounting vet bill. We still have a long road ahead of us but are so relieved to have chosen such a dedicated insurance company! They have eased our minds! Thank you!!!

I work at an animal shelter and I’m not able to make recommendations to new adopters but I always tell them that I personally use Trupanion and that I’m very happy with my choice

I recommend you all the time because you give me peace of mind

Sam was so helpful and informative. Thank you.

I appreciate how quickly you always process our claims.

Rhonda was very helpful, kind and empathetic toward our situation. She was great.

She was profession yet friendly and a pleasure to speak with. Answered all of my questions and I would recommend Trupanion to anyone that asked about insurance. Thanks

I was disappointed that the flu vaccine was not covered by our insurance.