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Sam was very empathetic and encouraging despite delivering me a negative on a preauthorization. She made hard news easier to take by being a decent human to me and I hope I was decent to her.

I recommend Nationwide to all my fellow pet owners. It can make the difference between saving your pet in an emergency - to having to say good bye. This happened to me recently and I am beyond grateful. The speed and way they handled my claim was amazing.

Our cat, Bob T Cat, is the first animal we have ever had with insurance. I always thought it was a waste of money because nothing would be covered. Boy was I wrong! I am amazed at what items his insurance covers and how quickly the claims are processed and paid. The ability to get payments electronically is also a blessing. I will never own another pet without Nationwide insurance and would highly recommend it for anyone that owns a pet.

I am very happy with Embrace and recommend them to all who have pets

Our Doberman has been having some recurring skin issues, so we've had several claims in the last few months, and I've had some questions for Embrace. The Embrace representatives are always very friendly, courteous and helpful, and the claims are processed quickly.

ASPCA insurance was a pleasure to deal with, their app is very easy to use and their reimbursements are sent in a timely manner.

Pets Best is wonderful. Our poor pup got pretty sick and we racked up quite a vet bill. We had so many questions since this was our first time dealing with a health issue for our dog and the customer service reps were so prompt and answered the phone within a minute. Everybody is so kind and knowledgeable and really cares about doing everything they can to make the process go smoothly.

I would definitely recommend Trupanion to any dog or cat owner. My experience with them has been amazing.

I have been a big believer in pet insurance for many years, but this year was the first when it really and truly came through. I was drawn to Embrace for two main reasons: the optional wellness benefit (yes, please!) and the annual deductible, as opposed to one per condition. My dog already has several issues that were considered pre-existing, but I knew I wanted her insured in case of any new chronic or acute illnesses that could crop up. I won't gloss over things - my early experiences with Embrace's customer service left something to be desired. When we had to euthanize one of our dogs, there were some hiccups with us continuing to get billed for her policy, and for confusing her records for those of our other dog. They also sent a notice to our vet that said "We've covered $0 of this service." Not a great impression. But when it mattered, they stepped up. Last year, my relatively low-key dog shocked us all by tearing her cruciate ligament the Sunday before Christmas. Since she never had any orthopedic issues prior to that, Embrace covered everything from the X-ray to diagnose to her to the hospital stay for TPLO surgery to the laser therapy treatments she's receiving to help her heal. Now, that's great, but it is what ANY quality pet insurer would do, but they came through when our reimbursement check for the surgery - well into the 4 figures - failed to show up in our mailbox after the 10 business days from being cut, as promised. I called to speak with someone, and they immediately canceled the check and set me up for direct deposit. Now there's no more waiting for checks - the funds go directly into my bank account. They understood the urgency and took action. I've had to submit around a dozen claims since December, and all have been assessed and paid in a timely manner. Has the experience been 100% smooth? No - hence the less than perfect rating. But I am happy with the results and with the company as a whole.

When the Vet said TPLO surgery, I knew we were covered and didn't worry about the cost. Once I filed the claim, I got an email stating the claim will be reviewed. It was no more than 10 days later I received my money electronically, I have made claims before for another family pet and again swift and prompt service. The way in which you file is easy, it takes less than 5 minutes to file a claim.