Find and read reviews with confidence

I love Trupanion and recommend you to everyone I know. The processing of claims have been fast and easy. The only holdups are due to the Veternarian's not providing records in a timely manner.

Thank you for the security you offer. We have additional information to offer on a previous claim, related to the current and future claims which address a chronic ailment of my beloved cat, Ice Cream, and look forward to its resolution!

MICHAEL cleared up any questions and concerns I had. I appreciate all that Trupanion has done and is doing in caring for my pets.

Lovely phone reps ... All of them. Very sweet and knowledgeable. Always.

I have always had a good experience with ASPCA staff. They show their concern when your dealing with an ill animal,

OUTSTANDING - I recommend Nationwide to everyone - the customer service agents are always there to help. I have used them for years and have been approached by other insurance companies - THERE IS NO WAY I WOULD CHANGE. This is by far the best pet insurance out there.

Pet plus us is a great pet insurance. I would never leave them

Normally, I leave glowing reviews, NOT THIS TIME. My 8 year old has a pre-existing condition of urinary tract infections, a symptom of which can include leaking of urine. Cultures have been done indicating a bacterial infection. She recently has developed spay incontinence. With this leakage, cultures have come back clear/showing no growth and not an infection, but Embrace is refusing to pay for the medication to treat this. They're lumping it in with UTIs as a pre-existing when it is a NEW condition - one that often happens after a female is spayed. My advice is to insure your dogs when pups so you don't have to play this pre-existing game that Embrace, unfortunately, has chosen to play.

I tell everyone at rehab or hospitals for nova how great you are and my dog would be dead if it was not for you all. I love all of you for giving my baby a chance to a pain free life.

Latonya was very helpful in making sure my claim was resolved quickly. She took the time to ask about my pet and was empathetic about our recent health troubles. I am impressed with the efficiency of the organization and appreciate that there were no hidden delays or loop holes. It was comforting to me that the insurance company paid with very little fuss or hassle.