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Kayla was very positive and helpful over the phone. She was patient during all of my detailed insurance claims questions.

I asked everyone I know with pet insurance to tell me about their coverage, and everyone with Embrace was happy without any complaints, that goes for us as well. We love Embrace Insurance. It's easy to sign up, they have great insurance package options, it's easy to edit online, it's even easier to submit claims, they process claims quickly and without complications, and they have AMAZING customer service. I'm so glad I opted for pet insurance (my pup is pretty mischief) and even more grateful that I chose Embrace.

Fast and fair resolution to claims! Very reliable, professional and helpful! Friendly service!!! Even my dog send them a few licks!

My Rottweiler had to have 2 surgeries one by a specialist to repair the first, transfusions and 12 days in a critical care unit where his meds alone were over 1000 a day. Without healthy paws I would have never been able to afford the care he needed to save his life. He was in septic shock after the first surgery and I was told he would probably not even survive the first. He got the best care and healthy paws processed the claims within a day, 2 at most reimbursing over 20,000. Great customer service, affordable and amazing coverage

So worth it for my pet as well me. The stress of proper health care was dealt with by the insurance.

I have always received excellent service from your call centre. I wish all call centres were as professional.

I HAVE TRUPANION POLICIES FOR BOTH MY PUGGLES. THEY ARE IN MY OPINION THE BEST INSURANCE YOU CAN BUY FOR YOUR PET....PERIOD.

I was very happy about the speed that it took to process the claim, and the reimbursement amount.

When my wife first suggested pet insurance for our two dogs I was skeptical. I grew up loving dogs, but thinking they didn't need a lot of fancy care. I was wrong. Of course I love our two boys, a 12 year-old Border Collie named Seamus and a 5 year-old Lab named Cashel, very much and want only the best for them. Now I can provide the kind of care that I never could have afforded without Trupanion's help. Our Seamus was recently diagnosed with Osteosarcoma. He has had two surgeries in the last two months and will be starting chemotherapy next week. We are very fortunate to be able to provide this level of care for my wife's spirit dog! Thanks Trupanion!

I would highly recommend this company to anyone looking for Pet Insurance. If I had to sum up my opinion of these folks in one word, it would be "honest". No hidden terms or conditions, no fine print, no run around! In fact, we recently had our Molly at the vet's and I made it clear to them, that if anyone is inquiring about insurance for their pet, they would do their patients a service by recommending EMBRACE without reservation.