very personable helpful and caring.
very personable, helpful and caring. my issue was resolved right away
- INSURER:
Trupanion Canada
- POSTED: 02/02/2018
- BY: Susan
- BREED: Coton de Tulear
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Always great to deal with!
Always great to deal with!
- INSURER:
Trupanion Canada
- POSTED: 02/02/2018
- BY: Carrie
- BREED: Miniature Australian Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Your looking after my little Brodie 13 year old Westie.
Your looking after my little Brodie, 13 year old Westie. Thank You.
- INSURER:
Trupanion Canada
- POSTED: 02/02/2018
- BY: Ron
- BREED: West Highland White Terrier
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Camille is very friendly.
Camille is very friendly. She answered my questions and was also asking
about my bulldog Bob. She is very good customer service rep.
- INSURER:
Trupanion Canada
- POSTED: 02/02/2018
- BY: Laurie
- BREED: English Bulldog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great company.
Great company. As one of your (regretfully!) heavier ‘users’, we are extremely happy we signed the ‘kids’ up when they were young. We never imagined we would need to use Trupanion as much as we have. We are eternally grateful and pleased with the service. Amy
- INSURER:
Trupanion
- POSTED: 02/02/2018
- BY: Amy
- BREED: Poodle
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Latonya was very friendly and helpful and gave me the info I needed.
Latonya was very friendly and helpful and gave me the info I needed..
- INSURER:
Trupanion Canada
- POSTED: 02/02/2018
- BY: Adam
- BREED: Olde English Bulldog
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
You guys are awesome as always!
You guys are awesome, as always!
- INSURER:
Trupanion
- POSTED: 02/02/2018
- BY: Stefanie
- BREED: Terrier
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
A great company without kilometers of red tape!
A great company without kilometers of red tape!
- INSURER:
Trupanion Canada
- POSTED: 02/02/2018
- BY: Colleen
- BREED: Poodle
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Jay went above and beyond to help me
Jay went above and beyond to answer my questions and solve my problem, she really is a wonderful asset to your team. Ever since my dog was injured about 2 weeks ago and I’ve been in touch with your team about my claims, I’ve been singing your praises, everyone is kind and helpful, thank you!
- INSURER:
Trupanion
- POSTED: 02/02/2018
- BY: Kelly
- BREED: German Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Our insurance was increased because our zip code change and she explained it was due to the price in vet fees in the area.
Our insurance was increased because our zip code change and she explained it was due to the price in vet fees in the area. However she never asked where our vet is located. She offered no solution and when I said this is making me reconsider using the company she made it obvious she didn’t care. We will be looking for a new pet insurance company and will no longer be recommending Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 02/02/2018
- BY: Rebecca
- BREED: Siberian Husky
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
