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I always recommend trupanion to all my friends that have dogs and cats

have recommended to friends already

Thank you for the quick service and helping us care for our beloved elderly dog!

always pleasant, helpful, professional to do business with

If only human insurance took care of us in the manner of Trupanion. Thank you so much!

I wish you had an annual deduction option

Too expensive. Keeps going higher! It’s like a trick, to pay more.

You guys are great!

While I understand that insurance companies exist to turn a profit, their earnings come from providing a service. I was heartily disappointed that Maggie's claim was denied, twice, because the (known) ingested item is not "toxic," but "an irritant", despite its doing liver damage to the tiny animal. I get the impression that any claim I submit will be denied for some technicality. The event was an accidental ingestion in that it harmed the dog. I had the "pet owners' peace of mind" offered is promotional materials up until the moment I learned of the denial. Now I know that profits trump pets and I will stop recommending Pets Best.

My Peanut recently had a bout of aspiration pneumonia, and was complicated by all the smoke from recent fires. I am fortunate that the vets I have chosen have been wonderful. I have been happy with the reimbursement from Nationwide and have found that supplying records along with the itemized receipt and claim form hastens that process. However, my dog is older and has arthritis. Of course I use wellness supplements as well as one RX med, but would hope that some day Nationwide would not have a pre-existing condition clause on their policies