Find and read reviews with confidence

I am very happy with Embrace and recommend them to all who have pets

Our Doberman has been having some recurring skin issues, so we've had several claims in the last few months, and I've had some questions for Embrace. The Embrace representatives are always very friendly, courteous and helpful, and the claims are processed quickly.

ASPCA insurance was a pleasure to deal with, their app is very easy to use and their reimbursements are sent in a timely manner.

Pets Best is wonderful. Our poor pup got pretty sick and we racked up quite a vet bill. We had so many questions since this was our first time dealing with a health issue for our dog and the customer service reps were so prompt and answered the phone within a minute. Everybody is so kind and knowledgeable and really cares about doing everything they can to make the process go smoothly.

I would definitely recommend Trupanion to any dog or cat owner. My experience with them has been amazing.

I have been a big believer in pet insurance for many years, but this year was the first when it really and truly came through. I was drawn to Embrace for two main reasons: the optional wellness benefit (yes, please!) and the annual deductible, as opposed to one per condition. My dog already has several issues that were considered pre-existing, but I knew I wanted her insured in case of any new chronic or acute illnesses that could crop up. I won't gloss over things - my early experiences with Embrace's customer service left something to be desired. When we had to euthanize one of our dogs, there were some hiccups with us continuing to get billed for her policy, and for confusing her records for those of our other dog. They also sent a notice to our vet that said "We've covered $0 of this service." Not a great impression. But when it mattered, they stepped up. Last year, my relatively low-key dog shocked us all by tearing her cruciate ligament the Sunday before Christmas. Since she never had any orthopedic issues prior to that, Embrace covered everything from the X-ray to diagnose to her to the hospital stay for TPLO surgery to the laser therapy treatments she's receiving to help her heal. Now, that's great, but it is what ANY quality pet insurer would do, but they came through when our reimbursement check for the surgery - well into the 4 figures - failed to show up in our mailbox after the 10 business days from being cut, as promised. I called to speak with someone, and they immediately canceled the check and set me up for direct deposit. Now there's no more waiting for checks - the funds go directly into my bank account. They understood the urgency and took action. I've had to submit around a dozen claims since December, and all have been assessed and paid in a timely manner. Has the experience been 100% smooth? No - hence the less than perfect rating. But I am happy with the results and with the company as a whole.

When the Vet said TPLO surgery, I knew we were covered and didn't worry about the cost. Once I filed the claim, I got an email stating the claim will be reviewed. It was no more than 10 days later I received my money electronically, I have made claims before for another family pet and again swift and prompt service. The way in which you file is easy, it takes less than 5 minutes to file a claim.

2018 so far crazy year for us. 2nd year with Nationwide and THANK GOD! We have 2 dogs that are our children and knowing nationwide they are in the BEST SAFE HANDS!!! Had other insurance that didn't cover nearly as much as Nationwide. Vets are expensive everywhere and anywhere. Recently had both boys teeth cleaning and our bill was like nothing after getting reimbursed from nationwide and it was pretty fast too. The vet found a tumor on one of my boys!!!! Tumor as in CANCER! I was devastated and a basket case. My baby has cancer. We had to act fast and get biopsied and removed all like in same week. Meds were all day around the clock. ICU care overnight on day of surgery. Specialist took over cause it was on the face and it was reconstructive. I was in pure hell waiting for test results and kept saying to my hubby THANK God for Insurance !!!! After all said and done from just surgery point over $6k!... Thank God for insurance ....our bill was @ $1000.00 after getting reimbursed. It literally saved us and our Boy!!!! He is now Cancer free!. I could not say enough good things about Nationwide insurance. But I just showed you. I have recommended only this insurance to all my pet lovers and some HAVE switched and are also grateful and see huge savings with nationwide. It's the best when it comes to pet insurance. I did huge research on insurance for pets back 3 yrs ago and i'm ecstatic that we found Nationwide and it was affordable as well. More pets more discount given. So easy to process claims and get $$ back quicker than other companies. Do yourself a favor and try for 1 year and u will see the difference. Pet care nowadays are out of control & insurance is now NEEDED so you don't go broke. Checkups are pricey and lab work or even xrays...forgetaboutit. GET NATIONWIDE!...it's a must

Very good to have especially with unforeseen circumstances & as pets get older.

My dog Felix tore his ACL two years ago and we did not have insurance for him at the time so we had to foot the $6,000 bill for TPLO surgery. After so much research I was so relieved to find that Nationwide would cover the other leg if he were to tear it as well. And....he did...only a few months before my wedding and I was so nervous that something was not going to work out and I was going to have to sell my wedding dress, but Nationwide took care of it and fast! I submitted his surgery claim on 1/4 and the money was in my account by 1/6!!!! Felix will always have Nationwide insurance!