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I feel like there are grey areas to the contract where my pet isn't covered but thought she would be. An upcoming dental bill makes me question if I should continue with the policy.

I feel like there are grey areas to the contract where my pet isn't covered but thought she would be. An upcoming dental bill makes me question if I should continue with the policy.

Thank u

The only reason I give a 8 vs. a 10 is because of your pre-existing policy. Bethany, on the other hand, was wonderful...the downgrade mark has nothing to do with her.

Trupanion has been a lifesaver for my beloved cats. I highly recommend.

I have already been recommending your services for years now!! :)

Trupanion has been a lifesaver for my beloved cats. I highly recommend.

I have already been recommending your services for years now!! :)

You guys are a GODSEND for my dog BOOMER and I am so grateful that I have insurance through you! It has never been a problem and your employees are always very kind, considerate and compassionate toward Boomer and his health issues! Camille was just as sweet and compassionate as could be! Thank you!

I requested that a Breeding rider be added to my female's policy. Jay took care of this, but told me that it could not be added until Feb 26 because her enrollment date is the 26th, and then the coverage would not begin until 30 days after that. I asked if this new coverage could please be added immediately by prorating the # of days between the call and the 26th of the month. I understand the 30 day wait time. She said that starting the coverage any sooner was not possible. If my dog needs to be bred prior to March 26, I will of course cancel the extra coverage because it is of no use. Not happy.