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Very fast response

My husband and I did a lot of research, we have 3 shih tzu’s. They don’t have any issues, but they are our babies and I wanted to make sure we could care for them when needed. Figo had the fairest prices with the most coverage. We could have went with the “Cadillac” package from nationwide, but for 3 dogs it would have cost us $450 a month! As dogs age the prices of the insurance monthly costs go up, that makes sense, but that cost more than what we pay for our insurance as humans. We unfortunately had the pleasure of using the insurance, when my dog would not stop throwing up for a few days straight, yes we paid out of pocket for the visit, but within a week or two we got a check back for 90% of what we paid. Well worth it! If something serious happens we will be covered as long as the illness was not caused by something that has preventative medicine. If you are not giving you dog heartworm meds or are giving the heart worm meds and you dog gets heartworm, the insurance will not cover that, or if there was a preexisting condition, you dog will not be covered for that care. It is best to get insurance right away, get cleared as 100% healthy by the vet and then you are good, don’t wait till something happens then look into it, you get insurance for the “what if” not the “oh no, what do we do now” situations. Keep track of your dog's heartworm and flea and tick, nothing is 100% protective, just like condoms! :) but 99% is better than nothing and will help save your dogs life and not put you in a situation where there is nothing you can do to help them. I hope this review helps you make the decision!

After all the initial paperwork was settled. Figo has came up huge and has been nothing but great to work with.

I've had many wonderful pets over the years, and I wish I had known about pet insurance earlier. I read reviews, compared different insurers, and created quotes. Most importantly, I studied the coverage details. Ultimately, I am happy and grateful I chose to insure my rescue dog with Figo. When I had to file a claim, I was at first apprehensive, but it turned out to be a painless process. I just took a pic with my phone and submitted it. My claim was processed within two weeks and all the claim info was available in my Pet Cloud. Since that first experience, I have filed several more claims and the process has been relatively consistent. The last claim I filed (about a month ago) took a little longer, but I received two messages from Figo to keep me informed. This insurance has been a saving grace, as my dog has had two illnesses and I didn't have to worry about the vet bill. Thank you, Figo!

Since we've had Figo, I haven't had to file a claim . So I can't leave a review for claims.

Excellent response time and service for my dog's injury and surgery.

We purchased ASPCA pet health insurance when our poodle was a pup, and it has been well worth the expense. She was diagnosed later that first year with Addison's disease, and the insurance helped a great deal to get through the diagnosis and many years of what will be a lifelong treatment. The insurance also covered much of the expense from other ailments, including a broken ankle that needed surgery.

We got Tucker, a Lab mix when he was about 5. He'd had a pretty rough life up to that point. Our other dog was insured with another company that we weren't particularly fond of. After doing our research we ended up insuring him with Embrace and haven't regretted it once. Tucker has had three different bouts with cancer and Embrace has covered him without question every time. It was easy to sign him up, easy to pick the plan best for us and response to claims is efficient. Couldn't ask for more!

I have been very happy so far with we are Nationwide. Our dog just turned a year old . The process is easy to file a claim and they usually pay within 1-2 weeks. So far we are very pleased.

We’ve been through two surgeries (big and small) with Beau. Embrace was extremely easy to work with. Claims were easily transmitted and paid promptly.