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Answered all my questions and saved me a lot of time!

How not used the insurance yet

Trupanion were very compassionate and helpful with dealing with Indie’s illness throughout which allowed us time with her without the worry of costs.

Great customer service

Making claims is simple and easy, but the cost of monthly insurance itself is way too expensive

My playful Basset Hound was running around the back yard with a huge acorn in his mouth and accidentally swallowed it. Three days later, he had an emergency enterotomy to remove the bowel obstruction. Before leaving the clinic, I paid the vet bill in full and my vet electronically submitted the insurance claim. In less than two weeks, Trupanion notified me they received the claim, processed it, and reimbursed my bank account as promised. Overall, I am very impressed with the service. My family is also grateful our beloved Basset Hound has fully recovered from his injury. Many pet owners want the best for their furry family members, providing them nutritious food, safe toys, and a comfortable, clean bed. Yet, they overlook the most important need for medical care. Every dog I have owned has inherited at least one or more medical conditions that require treatment, especially in their senior years. Vet care costs have dramatically increased for the same reasons that impact human heath care. I strongly recommend getting Trupanion insurance as soon as you welcome a new pet into your home.

My question was answered quickly and easily.

Trupanion is very quick to complete claims, customer service is helpful and very courteous

You guys never read the original diagnosis. You declined it and said u don’t cover ear or allergies. When I know the apoqil u don’t cover but she had a foot infection.

The deductible is pretty high, and it would be much better if it were an annual deductible instead of per incident. Not including exam fees for sick visits is not cool. It is easy to upload claims, but it takes a long time for claims to be approved.