Like any insurance company you have to go back and forth with them on claims.
Like any insurance company you have to go back and forth with them on claims. My dog had a couple of issues around the same time but somehow got lumped together making it appear that it was a pre-exsiting condition. Now I'm running around trying to get doctors to fill out appeal forms. No fun.
- INSURER:
Trupanion
- POSTED: 02/21/2018
- BY: Ashley
- BREED: Mixed breed Small (up to 20lbs when full grown)
- AGE OF PET: Over 11 years
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It's a good program for younger dogs.
It's a good program for younger dogs. Mine are 23 and 14, under a $1000 deductble. Not really working for us since they have some long term pre-existing conditions. And with a nearly doubling if our premiums coming in March, we will drop the plan.
- INSURER:
Trupanion
- POSTED: 02/21/2018
- BY: Beth
- BREED: Miniature Schnauzer
- AGE OF PET: Over 11 years
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Every person I've spoken to had been extremely kind and helpful in every way.
Every person I've spoken to had been extremely kind and helpful in every way.
- INSURER:
Trupanion
- POSTED: 02/21/2018
- BY: Billie
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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One of Bosley’s claims still has not been resolved.
One of Bosley’s claims still has not been resolved. It was faxed to you on 01/09/18
- INSURER:
Trupanion
- POSTED: 02/21/2018
- BY: Carla
- BREED: Exotic Shorthair
- AGE OF PET: 7 - 10
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Trupanion is the best insurance company that I do business with.
Trupanion is the best insurance company that I do business with...bar none!
- INSURER:
Trupanion
- POSTED: 02/21/2018
- BY: Carolyn
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Nikki was excellent but my last claim with Trupanion did NOT go well.
Nikki was excellent but my last claim with Trupanion did NOT go well.
- INSURER:
Trupanion Canada
- POSTED: 02/21/2018
- BY: Gavin
- BREED: Irish Setter
- AGE OF PET: 0 - 3
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Jenny was not aware that all the information required to process the refund was already in your possession.
Jenny was not aware that all the information required to process the refund was already in your possession.
- INSURER:
Trupanion
- POSTED: 02/21/2018
- BY: Fidelia
- BREED: Maltese
- AGE OF PET: 7 - 10
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Wonderful customer service!
Wonderful customer service!
- INSURER:
Trupanion
- POSTED: 02/21/2018
- BY: Amy
- BREED: Poodle
- AGE OF PET: 7 - 10
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Well I actually called in my monthly payments which I did do.
Well I actually called in my monthly payments which I did do.Buy then Karly asked how were my dogs ELMO, HAPPY & PEEBLES doing, not to well Pebbles needs to see an apthomologist and she asked if I needed claim forms and if I need any info about how the coverage works not to hesitate and to please call back @ any time. KARLY was very pleasant, concerned and helpful about Pebbles @ a time when I needed to here some kind and knowlegable words thank You a much Karly.
- INSURER:
Trupanion
- POSTED: 02/21/2018
- BY: Iris
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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