A satisfied customer
We are pensioners on a fixed income and we are very pleased that we chose Trupanion when we got our puppy. It has helped us enormously. Trupanion customer service team has been excellent. We are referring Trupanion to all of our family and friends.
- INSURER:
Trupanion Canada
- POSTED: 07/30/2022
- BY: Chester
- BREED:
- AGE OF PET: 0 - 3
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Good experience, best coverage
Good customer service. Jasmeen Cavalli helped sign me up and she was super helpful. The insurance seems like it is good. I like that your premiums do not increase based on your pet's age. I also like that the deductible is per condition, but I wish that there was a yearly max or something like that in case you have multiple conditions in a short time period. Its also tricky that you cannot lower your deductible or add the riders after 30 days. It would be nice if you could do this once a year or something like that. 30 days is also a long wait period for your coverage to begin. The premiums are also a bit higher than most other companies, but I am hoping it will be worth it long term. I also like that Trupanion can pay your pet directly. It is also nice that customer service is there 24/7 in case you need them.
- INSURER:
Trupanion
- POSTED: 07/30/2022
- BY: Kelley
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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AWESOMEEE EXPERIENCE REGISTERING
Great experience signing up. My customer service representative was extremely knowledgable and took the time to answer all the questions I had. Even during the registration process, still continued to answer my questions and give guidance where he could. I hope I never had to use Trupanion, but if I do, hopefully I will have the same experience.
- INSURER:
Trupanion
- POSTED: 07/30/2022
- BY: Lorena
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Trupanion is great!
Liamâs are processed quickly
- INSURER:
Trupanion
- POSTED: 07/30/2022
- BY: Scott
- BREED:
- AGE OF PET: 0 - 3
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Simple form
All pet information was very simple to enter
- INSURER:
Trupanion
- POSTED: 07/30/2022
- BY: Lisa
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Easy!
Claim handled in lass than a day .
Very easy.
- INSURER:
Trupanion
- POSTED: 07/30/2022
- BY: candace
- BREED:
- AGE OF PET: 0 - 3
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Customer service is excellent.
Customer service is excellent.Pet insurance coverage is awesome. Any questions or concerns or payouts have been taken care of promptly.
- INSURER:
Trupanion
- POSTED: 07/30/2022
- BY: David
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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