Long wait for payment
I switched to Nationwide Whole Pet insurance from another policy for the more extensive coverage. However I was disappointed in the lengthy period for reimbursement on my very first claim. My previous policy, which I had for 2 yrs, always reimbursed within 2 weeks maximum, and my first claim with Nationwide, for a basic infection treatment not ongoing, took almost 2 months to receive payment...not very timely, especially when you have insurance in the first place to help cover expenses!
- INSURER:
Nationwide
- POSTED: 03/07/2018
- BY: Stanley
- BREED: Irish Wolfhound
- AGE OF PET: 7 - 10
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I took my puppy to the ER because...
I took my puppy to the ER because of his lack of appetite. Constant throwing up and blood in his diarrhea. We tested him for parvo and it ended up that he has hook worms anc bacteria. It's just unbelievable that you guys can't reimburse me anything yet
- INSURER:
AKC
- POSTED: 03/07/2018
- BY: Devan
- BREED:
- AGE OF PET: 0 - 3
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Wonderful
I can't say one bad thing about this company.. They always answer my questions and have followed thru right from the start.
- INSURER:
Embrace
- POSTED: 03/07/2018
- BY: Michelle
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Excellent and prompt service
Could not ask for a better company! They are terrific, thorough and speedy with the reimbursement.
- INSURER:
Nationwide
- POSTED: 03/07/2018
- BY: Sally
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Very pleased!
I am so pleased with the service and coverage we have received for our dog Kibo. Kibo has had more than his share of health issues and Nationwide has been fantastic. I have had no trouble with coverage and the customer service has been good as well.
- INSURER:
Nationwide
- POSTED: 03/07/2018
- BY: Dina
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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great service
I have been pleased with the benefits offered for the price. I have an older dog and it is nice to know that I can take her to wellness exams and have the insurance cover it. In fact they encourage wellness exams. What is nice is that the Embrace insurance is affordable for an older dog. I had Embrace insurance on my young dog that I lost last summer and it was a comfort to know I could afford to try to save him, and the Embrace folks were so nice when I called about his death. I can't say enough good things about how I was treated and the claim was handled.
- INSURER:
Embrace
- POSTED: 03/07/2018
- BY: Rosemary
- BREED: Rottweiler
- AGE OF PET: Over 11 years
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I appreciate how much you help with the cost of bet visits with my babies.
I have 4 cats and you have always been straight up with what you can and can't do. Turn around for the claims is a lot faster than I would have ever imagined. Thank you for caring about me and my babies!
- INSURER:
Nationwide
- POSTED: 03/07/2018
- BY: Cathy
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Best decision I ever made for my girls!
Bitzy and Minnie both English Mastiff girls are well taken care and I would never go w/o insurance or Nationwide so I can take care of my girls!
- INSURER:
Nationwide
- POSTED: 03/07/2018
- BY: Bobby
- BREED: Mastiff
- AGE OF PET: 7 - 10
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Great Service
Our puppy cut her paw and needed stitches a as well as multiple follow-ups to get her healed up. Nationwide turned around the claims in a matter of days. Thank you!
- INSURER:
Nationwide
- POSTED: 03/07/2018
- BY: Dan
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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